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BrianRS

12:12PM | 09/27/05
Member Since: 09/26/05
6 lifetime posts
Bvelectrical
We used the self-cleaning feature on our Kenmore gas oven for the first time.

The oven will not end the cycle. I've unplugged it and it just starts up the self-cleaning cycle once I plug it back in.

We've jiggled the handle for the self-cleaning latch back and forth and that hasn't helped. Now the digital key pad is down as well.

Any tips would be appreciated.

DanO

06:55PM | 09/27/05
Member Since: 11/11/02
2293 lifetime posts
You can read a bit about a similar occurrence at the following link although to me your problem sounds like it may be in the electronic control which may need to be replaced to correct the condition.

- After self cleaning the range the oven door won't open. What might be the problem?

LINK > http://www.appliance411.com/links/jump.cgi?ID=710

** We used the self-cleaning feature on our Kenmore gas oven for the first time. **

How old is the appliance? If less than a year, it should be covered by warranty in which case you should probably leave it unplugged and call for service before you get too imvolved.

JMO

Dan O.

www.Appliance411.com/?ref411=Kenmore+Range

The Appliance Information Site

=D~~~~~~

BrianRS

05:21AM | 09/28/05
Member Since: 09/26/05
6 lifetime posts
Thanks for the link, but the door is not locked - the door opens and closes fine and I've moved the lever back and forth but it still doesn't stop the cleaning cycle.

The panel did go out but it was after the oven failed to leave the cleaning cycle. The oven clean control is on a dial (along with "Bake", "Broil" and the temperature control), not on the electrical panel so I'm hoping the panel doesn't need to be replaced because it doesn't have any information I need anyway.

The oven is probably around five years old, so I'm going to have to pay to have it serviced.

DanO

09:22AM | 09/28/05
Member Since: 11/11/02
2293 lifetime posts
** the door opens and closes fine and I've moved the lever back and forth but it still doesn't stop the cleaning cycle. **

The range should not be able to go into a clean cycle without the door being locked.

** The oven clean control is on a dial not on the electrical panel **

When you said, "Now the digital key pad is down as well", I assumed you had an electronically controlled appliance. You're going to have to post the appliance's exact model number so we can see for ourselves what design it is.

You can find tips for locating the model and serial number tag *on your appliances* in the 'Repair Parts' section of my web site linked below.

Dan O.

www.Appliance411.com/?ref411=Kenmore+Range

The Appliance Information Site

=D~~~~~~

BrianRS

09:48AM | 09/28/05
Member Since: 09/26/05
6 lifetime posts
Thanks much for helping me. The first three digits of the model are 362 and when I get home I can get the remaining digits.

I'm not sure that it is going into the cleaning cycle, but there's no way to turn the oven off when the appliance is plugged in - I have the dial set at "off" and it starts back on when I plug it in and no matter where I turn the knob the oven remains on. So I'm assuming it's still in the self-cleaning cycle.

BrianRS

01:51PM | 09/28/05
Member Since: 09/26/05
6 lifetime posts
362.75702001 - Serial 1G225169P

DanO

10:38PM | 09/28/05
Member Since: 11/11/02
2293 lifetime posts
** I'm assuming it's still in the self-cleaning cycle. **

A run away condition doesn't necessarily mean the self clean cycle is still on.

** I have the dial set at "off" and it starts back on when I plug it in and no matter where I turn the knob the oven remains on. **

I'm afraid it sounds like a problem in the range's electronic control. BTW. Both the touch pads AND the dial on the console panel manipulate the same electronic control, just different parts of it.

JFYI

Dan O.

www.Appliance411.com/?ref411=Kenmore+Range

The Appliance Information Site

=D~~~~~~

BrianRS

04:40AM | 09/29/05
Member Since: 09/26/05
6 lifetime posts
Do you think replacing the electric panel will repair the oven, then?

DanO

10:33AM | 09/29/05
Member Since: 11/11/02
2293 lifetime posts
** Do you think replacing the electric panel will repair the oven? **

Not the control "panel", the electronic control *behind* it.

If that's the cause of the problem, yes. I can't think of anything else that would cause your reported symptom but no way to say for certain without actual testing of the appliance.

BTW. Your range could use one of 2 different electronic controls depending on whether it is operating on natural gas or propane. (I've never heard of such a requirement on any other range before and don't know what the difference between them would be.)

- 362.75702001 Electronic Control for Natural Gas

LINK > http://www.appliance411.com/data.php?rcpn=WB27K10049

- Kenmore 362.75702001 Electronic Control for LP

LINK > http://www.appliance411.com/data.php?rcpn=WB27K10142

The ones for your model don't appear to be very common (as they're not stocked) but they look to be pretty inexpensive as far as electronic controls go. Electronic range controls are usually in the area of $100-$150+ range.

I'm afraid there are no pictures of either. :(

JFYI

Dan O.

www.Appliance411.com/?ref411=Kenmore+Range

The Appliance Information Site

=D~~~~~~

BrianRS

11:54AM | 09/29/05
Member Since: 09/26/05
6 lifetime posts
Dan O - Thanks again for the info - my wife got a repairman to come out today and he confirmed your diagnosis. We need a new panel.

To purchase it on rush and to install it next week he's going to charge $266. Probably a bit steep, but this is a high-cost area (Washington D.C.), and he's going to roll the cost we paid him to visit ($50) into the fee.
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