My Whirlpool direct drive washer stopped draining, we also noticed that we could smell a burning smell when it should be draining. I removed the case and noticed that the motor is not spinning in the direction that it turn for drain and spin cycle. I removed the pump from the motor and the motor from the transmission. I found that the coupling between the motor and transmission was damaged, but the motor still will not turn in the drain direction. I can turn the motor shaft by hand in both directions and there is about the same resistance to turning for both. When the motor should be turning in the drain direction, it hums and draws a significant amount of current. Not only does the motor heat up, but the power cord heats up pretty quickly. I can turn the motor by hand while it is humming and heating up when it should be turning in the drain direction. Any chance this is something other than a failed motor?
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- Whirlpool washer motor spins in only one direction
** Any chance this is something other than a failed motor? **
If the motor works in any cycle, it is likely good.
If you post the washer's exact model number, we can check into what might be the most likely suspect for causing such a symptom on it. You can find tips for locating the model and serial number identification tag on your appliances in the 'Repair Parts' section of my web site linked below.
Dan O.
www.Appliance411.com/parts/?ref411=Whirlpool+Washer
The Appliance Information Site
=D~~~~~~
If the motor works in any cycle, it is likely good.
If you post the washer's exact model number, we can check into what might be the most likely suspect for causing such a symptom on it. You can find tips for locating the model and serial number identification tag on your appliances in the 'Repair Parts' section of my web site linked below.
Dan O.
www.Appliance411.com/parts/?ref411=Whirlpool+Washer
The Appliance Information Site
=D~~~~~~
** When the motor should be turning in the drain direction, it hums and draws a significant amount of current. **
On that washer model a shorted or open timer contact could be responsible for your symptom, either trying to energize both wash and spin directions at the same time during the spin portion of the cycle or not energizing the start winding at all when in spin mode.
Someone might need to test the timer's wash direction motor contact to make sure it isn't shorted closed all the time. That would cause problems when spin time came around but not at a wash setting. Or an open timer contact might be visible as signs of arcing or burning when inspecting the contacts with the timer's access plate removed.
You can see the timer used on your model at the following link. Timers are a common part to fail.
- Whirlpool LA9100XTN1 Timer
LINK > http://www.appliance411.com/data.php?rc=520375
** I can turn the motor by hand while it is humming **
Will the motor start to run? If not, that might rule out the open timer contact leaving the shorted contact as a possibility. I can't think of any other possibilities for your symptom on that washer design.
JMO
Dan O.
www.Appliance411.com/parts/?ref411=Whirlpool+Washer
The Appliance Information Site
=D~~~~~~
On that washer model a shorted or open timer contact could be responsible for your symptom, either trying to energize both wash and spin directions at the same time during the spin portion of the cycle or not energizing the start winding at all when in spin mode.
Someone might need to test the timer's wash direction motor contact to make sure it isn't shorted closed all the time. That would cause problems when spin time came around but not at a wash setting. Or an open timer contact might be visible as signs of arcing or burning when inspecting the contacts with the timer's access plate removed.
You can see the timer used on your model at the following link. Timers are a common part to fail.
- Whirlpool LA9100XTN1 Timer
LINK > http://www.appliance411.com/data.php?rc=520375
** I can turn the motor by hand while it is humming **
Will the motor start to run? If not, that might rule out the open timer contact leaving the shorted contact as a possibility. I can't think of any other possibilities for your symptom on that washer design.
JMO
Dan O.
www.Appliance411.com/parts/?ref411=Whirlpool+Washer
The Appliance Information Site
=D~~~~~~
** It doesn't even start to turn. **
Just to clarify, it doesn't even start to turn *when you "turn the motor by hand while it is humming"*?
Dan O.
www.Appliance411.com/parts/?ref411=Whirlpool+Washer
The Appliance Information Site
=D~~~~~~
Just to clarify, it doesn't even start to turn *when you "turn the motor by hand while it is humming"*?
Dan O.
www.Appliance411.com/parts/?ref411=Whirlpool+Washer
The Appliance Information Site
=D~~~~~~
The motor doesn't start to turn on it's own, and it doesn't resist turning or try to start turning when I turn it by hand when it is humming.
** it doesn't start turning when I turn it by hand when it is humming. **
Ok, that's what I thought.
Dan O.
www.Appliance411.com/parts/?ref411=Whirlpool+Washer
The Appliance Information Site
=D~~~~~~
Ok, that's what I thought.
Dan O.
www.Appliance411.com/parts/?ref411=Whirlpool+Washer
The Appliance Information Site
=D~~~~~~
