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pugsathome

06:14AM | 01/30/06
Member Since: 01/22/04
46 lifetime posts
Bvelectrical
We installed new electric double oven with hidden bake elements top & bottom.

Noticed a loud noise and confined to lower oven use that sounds like gas igniting. Something spilled on the bottom and when I wiped it up the source of the noise was revealed - the bottom of the oven pops in and out with temperature change.

Any thoughts or help would be greatly appreciated.

DanO

09:03AM | 01/30/06
Member Since: 11/11/02
2271 lifetime posts
** the bottom of the oven pops in and out with temperature change **

In the service industry that is typically referred to as 'oil canning'.

If it is "brand new" it should be under warranty in which case you should call for service to see what the cause of the problem is. If the oven bottom panel is a separate piece from the rest of the oven liner (I couldn't say without knowing the appliance's brand and exact model number), it may be just slightly out of place or may need to be replaced.

Dan O.

www.Appliance411.com/parts/?ref411=Wall+Oven

The Appliance Information Site

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pugsathome

10:06AM | 01/30/06
Member Since: 01/22/04
46 lifetime posts
The oven is a Wolf DO30U/S if that helps, it's a built-in unit.

DanO

08:02PM | 01/30/06
Member Since: 11/11/02
2271 lifetime posts
I'm afraid I am not at all familiar with Wolf products and I have no parts lists available to even see how it was designed. I suggest you call an authorized Wolf servicer to see what they suggest.

JMO

Dan O.

www.Appliance411.com/parts?ref411=Wall+Oven

The Appliance Information Site

=D~~~~~~

pugsathome

11:38AM | 01/31/06
Member Since: 01/22/04
46 lifetime posts
Technician came out today and he'll contact Wolf technical. He's not seen this in a wall oven but has seen in gas ranges.

Hopefully w/some good luck will be fixed soon.

Thanks.

DanO

01:14PM | 01/31/06
Member Since: 11/11/02
2271 lifetime posts
If you get a chance, please let us know the outcome.

Dan O.

pugsathome

11:25AM | 02/01/06
Member Since: 01/22/04
46 lifetime posts
Okay, for now,

Wolf has instructed our tech to have the oven run through a few self-clean cycles. They've run into this a few times with similar units and claim this has been sufficient to correct the problem.

We'll give it a try, not sure how long of a self clean cycle I should use. Stay tuned & as always any thoughts/suggestions are solicited and appreciated.

DanO

12:23PM | 02/01/06
Member Since: 11/11/02
2271 lifetime posts
** Wolf has instructed our tech to have the oven run through a few self-clean cycles. **

Come to think of it, I have heard that suggestion from other manufacturers as well.

** not sure how long of a self clean cycle I should use. **

A clean cycle is usually 2-3 hours depending on how dirty the oven is. Since yours is probably pretty much still pristine at the moment, maybe just 2 hours to start?

BTW. The elements on a new electric range may give off an oily smell when first used, maybe more so during self-clean. It usually isn't anything to be concerned about but you should possibly be prepared for area smoke detectors going off just in case.

JMO

Dan O.

www.Appliance411.com/?ref411=Wall+Oven

The Appliance Information Site

=D~~~~~~

pugsathome

05:38PM | 02/07/06
Member Since: 01/22/04
46 lifetime posts
So far, so good. After 2 self-clean cycles (which run 4 hours - 3 heat/1gradual cool, no other options) the oil canning seems to have disappeared.

While I am "knocking on wood", I heard something on cool down when the racks were in for my testing experiments. With the racks in yesterday, I am sure I heard a noise (though no where close to the extreme of before) on cool down. However, today with the racks out, I've heard no noise on heat-up or cool-down.

For good measure, I may run one more self-clean cycle this weekend. I suspect the self clean runs at 800 degrees plus, which may act as a stress-relieve, if there is stress in one or more of the racks, it will just have to wait the test of time.

DanO

05:57PM | 02/07/06
Member Since: 11/11/02
2271 lifetime posts
** After 2 self-clean cycles the oil canning seems to have disappeared. **

Glad to hear it.

** if there is stress in one or more of the racks, it will just have to wait the test of time. **

Or at least, they can be easily replaced.

BTW. Don't attempt to clean the oven with the racks still inside... unless the owner's manual says it's Ok.

Dan O.

www.Appliance411.com/?ref411=Wall+Oven

The Appliance Information Site

=D~~~~~~
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