COMMUNITY FORUM

sasoven

11:40AM | 05/07/06
Member Since: 05/06/06
1 lifetime posts
Bvelectrical
My GE TrueTemp oven (model # JTP15B0A1BB), was going through the self-cleaning process and was interrupted. I tripped the circuit breaker and allowed the oven to cool for over 13 hours. After supplying power to the oven once again, the door lock will not re-set itself back even after holding the cancel button in for over five to ten seconds, (the recommendation came from GE helpdesk). I have not been able to get behind the over to test the circuitry yet. Is there any other reset I can try with out making a service call?

DanO

12:24AM | 05/08/06
Member Since: 11/11/02
2271 lifetime posts
** Is there any other reset? **

Not usually, there may be a problem in the locking mechanism. You can read a bit about a similar complaint at the following link.

- After self cleaning the range the oven door won't open. What might be the problem?

LINK > http://www.appliance411.com/links/jump.cgi?ID=710

Are any error messages displaying on the control?

Dan O.

www.Appliance411.com/parts/?ref411=GE+Oven

The Appliance Information Site

=D~~~~~~

sam2006

11:29AM | 06/13/06
Member Since: 06/12/06
2 lifetime posts
Hi everyone,

I really need help with the built-in oven door being locked, GE model JKP64. After hitting the auto self-cleaning by accident, I hit the cancel button and the door would not open.

I did try to turn off the circuit braker, turned it back on the next day and reset the clock. However, the flashing error message of "door locked" have showed up on the control display, and door could not be open. Also, I tried to push other buttons (bake, broil, auto self-clean, timer on/off, etc ) but they all did not work except the timer on/off button.

Since it's a built-in unit with the microwave on top of the oven, I could not find any door latch or switch. It was the fist time I hit the self-cleaning button, thus; I am not sure what mechanism controlled the door.

Is it controlled by a solenoid, heat sensitive or motorized mechanism ?

Is there anything else I can try to get the door open ? Any help or advice is greatly appreciated.

Thank you all so much.

Sam


DanO

12:49PM | 06/13/06
Member Since: 11/11/02
2271 lifetime posts
** GE model JKP64 **

That is only part of a model number, I guess you couldn't get to the actual identification tag right on the appliance?

** I could not find any door latch or switch. **

You probably wouldn't find the door latching mechanism without at least some disassembly of the appliance.

** I am not sure what mechanism controlled the door. Is it controlled by a solenoid, heat sensitive or motorized mechanism ? **

On one possible model I looked up, it showed a motorized latch (see the following link).

- GE JKP64GP4BG Lock Motor Asm.

LINK > http://www.appliance411.com/data.php?rc=253901

** Is there anything else I can try to get the door open? **

Other than what you're tried or setting a clean cycle then cancelling it, not that I can think of besides having it serviced, sorry.

Dan O.

www.Appliance411.com/parts/?ref411=GE+Oven

The Appliance Information Site

=D~~~~~~

sam2006

08:48AM | 06/14/06
Member Since: 06/12/06
2 lifetime posts
Hi Dan,

I really appreciated your help. I got the model# JKP64 as it listed on manual.

However, I think this one is more correct, JKP65wov1ww which listed on the inside of the microwave that came with the oven.

Does appliance411 have any link related to this model number ? I just visited the website minutes ago for the first time and entered JKP65wov1ww on the repair search section but the result gave nothing.

By the way, is there someplace that sell the a repair manual online as I am curious to open the control panel to do a volt/ohm check. Let hope I can do something with this.

Again, thank you so much in advance for your help.

DanO

09:18AM | 06/14/06
Member Since: 11/11/02
2271 lifetime posts
** I got the model# JKP64 as it listed on manual. **

Owner's manuals seldom have complete product identification since the same manual is usually supplied for any number of similar but often different models. The only reliable place to get complete product information is right on the appliance's model and serial number tag.

** I think this one is more correct, JKP65wov1ww **

That looks better although the "o" should be a zero, JKP65w0v1ww.

** Does Appliance411 have any link related to this model number? **

Not directly no, just general information and links to other resources.

** entered JKP65wov1ww on the repair search section but the result gave nothing. **

I wouldn't think it would as the instructions stated on that page says, "It is *unlikely* that you will find information dealing with an exact model of a particular appliance".

** is there someplace that sell the a repair manual online **

No but if you call GE, they might be able to supply a service manual for your model... if one is available and for a fee. You can see an exploded *parts* view of your model at the following link although I doubt it will help with diagnosis.

- GE JKP65W0V1WW Exploded Parts View

LINK > http://www.appliance411.com/data.php?psm=JKP65WV1WW

** I am curious to open the control panel to do a volt/ohm check. **

That information may be covered on the appliance's wiring diagram which should be in the appliance somewhere, maybe inside the control console.

JFYI

Dan O.

www.Appliance411.com/parts/?ref411=GE+Oven

The Appliance Information Site

=D~~~~~~
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