08:59AM | 01/05/07
Member Since: 01/04/07
1 lifetime posts
(I think I accidentally posted this in the wrong forum, so I'm posting it here now.)

The motor for the fan that blows between the freezer and refrigerator in my Kenmore Trio (569.76523500) refrigerator failed. The technician said it was called the evaporator fan motor. I called Sears and they fixed it. It ticked me off, because it was under two years old. They charged $49 for the part and $169 to put it in. It only took him 20 minutes to put it in. That seems like an excessive charge. Am I being unreasonable?



05:18PM | 01/05/07
Member Since: 11/11/02
2271 lifetime posts
** my Kenmore Trio refrigerator [model] 569.76523500 **

Maybe 596...? which would make it an Amana built model.

** They charged $49 for the part **

That's about right although it can be had for a little less at etailers.

** They charged $169 to put it in. It only took him 20 minutes to put it in. That seems like an excessive charge. **

How do they change? by time? by flat rate per job? one set rate for any service?

For the latter, that's in the area of what such service costs. The benefit of billing that way is the consumer is never surprised with a higher estimate. The down side is that even if it just needed a breaker in your breaker panel reset, it still would be $169.

If they bill by job, that sounds a little high but it depends on what they set their rates at. Direct factory service is usually the most expensive (see the following link).

- Home Service: Technician Pros and Cons



Dan O.

The Appliance Information Site



Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.


type the code from the image


Post_new_button or Login_button

All bookworms need a good bookmark that inspires them to keep reading. To make this colorful bookmark, cut a rectangular p... It turns out that many bath and kitchen cleansers contain chemicals that are dangerous to the skin and eyes, and often pro... So often we paint tiny nooks white to make them appear larger, but opting for a dark, dramatic wall color like this one—Be... Chocolate-colored walls and large window frames allow the exposed wood beams to take center stage in this small screened p... If you're not crazy about the idea of commingling plants and pool, this modern variation may be more to your liking. The s... Yes, a freestanding garage can become its own tiny house. Artist Michelle de la Vega has all the comforts of a modern resi... There’s nothing like a new set of cabinet hardware to refresh a room. The possibilities are endless: Go modern, rustic, or... Pursue what's known as the stack effect. To achieve it, open the windows on both the upper and lower floors, and as warm a... Like no other floor type, a checkerboard design works wonders to underscore the retro kitchen theme. Vinyl flooring, ceram... Twine lanterns add pops of crafty—but sophisticated—flair to any outdoor setting. Wrap glue-soaked twine around a balloon ... When securely fastened to a tree or the ceiling of a porch, a pallet and some cushioning make the ideal place to lounge. V... Incorporate nature into your lighting scheme by securing a dead tree in a concrete mold and draping your pendant lamp from... For the cost of a can of exterior paint , you can totally transform your porch. Paint the floor a hue that complements yo... In this urban apartment, a standard-issue patio became a serene and green perch by replacing the typical concrete with gro... If you put the washing machine in the mudroom, you can stop the kids from walking through the house in dirty, grass-staine...
Newsletter_icon Google_plus Facebook Twitter Pinterest Youtube Rss_icon