COMMUNITY FORUM

Consultant

08:59AM | 01/05/07
Member Since: 01/04/07
1 lifetime posts
Bvelectrical
(I think I accidentally posted this in the wrong forum, so I'm posting it here now.)

The motor for the fan that blows between the freezer and refrigerator in my Kenmore Trio (569.76523500) refrigerator failed. The technician said it was called the evaporator fan motor. I called Sears and they fixed it. It ticked me off, because it was under two years old. They charged $49 for the part and $169 to put it in. It only took him 20 minutes to put it in. That seems like an excessive charge. Am I being unreasonable?

Stuart

DanO

05:18PM | 01/05/07
Member Since: 11/11/02
2271 lifetime posts
** my Kenmore Trio refrigerator [model] 569.76523500 **

Maybe 596...? which would make it an Amana built model.

** They charged $49 for the part **

That's about right although it can be had for a little less at etailers.

** They charged $169 to put it in. It only took him 20 minutes to put it in. That seems like an excessive charge. **

How do they change? by time? by flat rate per job? one set rate for any service?

For the latter, that's in the area of what such service costs. The benefit of billing that way is the consumer is never surprised with a higher estimate. The down side is that even if it just needed a breaker in your breaker panel reset, it still would be $169.

If they bill by job, that sounds a little high but it depends on what they set their rates at. Direct factory service is usually the most expensive (see the following link).

- Home Service: Technician Pros and Cons

LINK > http://www.appliance411.com/service/pros-cons.shtml

JMO

Dan O.

www.Appliance411.com/?ref411=Kenmore+Fridge

The Appliance Information Site

=D~~~~~~
Click_to_reply_button
Inspiration_banner

INSPIRATION GALLERY



Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.

Reply_choose_button

captcha
type the code from the image

Anonymous

Post_new_button or Login_button
Register

The “Briolette” faceted glass sink from Kohler measures 17.5” wide and is sure to catch the eye—as it does the light. $707.50 Filling an underutilized area beneath the stairs is a smart way to save space. Doing so with a stash of wood, however, is ... For some decorative recycling, consider burying old bottles upside down to create edging for your garden beds and walkways... Chocolate-colored walls and large window frames allow the exposed wood beams to take center stage in this small screened p... If you're not crazy about the idea of commingling plants and pool, this modern variation may be more to your liking. The s... Yes, a freestanding garage can become its own tiny house. Artist Michelle de la Vega has all the comforts of a modern resi... There’s nothing like a new set of cabinet hardware to refresh a room. The possibilities are endless: Go modern, rustic, or... Filling an underutilized area beneath the stairs is a smart way to save space. Doing so with a stash of wood, however, is ... Like no other floor type, a checkerboard design works wonders to underscore the retro kitchen theme. Vinyl flooring, ceram... Twine lanterns add pops of crafty—but sophisticated—flair to any outdoor setting. Wrap glue-soaked twine around a balloon ... When securely fastened to a tree or the ceiling of a porch, a pallet and some cushioning make the ideal place to lounge. V... Incorporate nature into your lighting scheme by securing a dead tree in a concrete mold and draping your pendant lamp from... For the cost of a can of exterior paint , you can totally transform your porch. Paint the floor a hue that complements yo... In this urban apartment, a standard-issue patio became a serene and green perch by replacing the typical concrete with gro... If you put the washing machine in the mudroom, you can stop the kids from walking through the house in dirty, grass-staine...
Follow_banner_a
Newsletter_icon Google_plus Facebook Twitter Pinterest Youtube Rss_icon
 
webapp1