I have a Kenmore washer, Kenmore Elite w/catalyst cleaning action, that does everything but operate the spin cycle. It washes, rinses, and drains, so it doesn't appear to be a clog. We tested the drain/spin cycle and it drains, but when the light indicates it's spinning, it just sounds like the motor is running and no spinning is going on.
My husband openned up the back of the washer and everything is connected to the back panel (how do repair people work on these things!). Anyway, inside was the technician instructions with a part number printed on all the pages of 3854052. However, we can't seem to locate the model number for the washer itself. This is the reason for the desparate act of openning up the back panel. Is there anyone that may have the same type of machine that had a similar problem? If so, what was the fix. At this point, it doesn't appear that there is anyone in our area that fixes (or wants to fix) Kenmores. Please help! Thanks!
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