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nmarcheski

07:58AM | 08/22/08
Member Since: 08/21/08
1 lifetime posts
Bvelectrical
I have a Kenmore washer, Kenmore Elite w/catalyst cleaning action, that does everything but operate the spin cycle. It washes, rinses, and drains, so it doesn't appear to be a clog. We tested the drain/spin cycle and it drains, but when the light indicates it's spinning, it just sounds like the motor is running and no spinning is going on.

My husband openned up the back of the washer and everything is connected to the back panel (how do repair people work on these things!). Anyway, inside was the technician instructions with a part number printed on all the pages of 3854052. However, we can't seem to locate the model number for the washer itself. This is the reason for the desparate act of openning up the back panel. Is there anyone that may have the same type of machine that had a similar problem? If so, what was the fix. At this point, it doesn't appear that there is anyone in our area that fixes (or wants to fix) Kenmores. Please help! Thanks!

DanO

09:27AM | 08/22/08
Member Since: 11/11/02
2271 lifetime posts
** Kenmore Elite [washer] w/catalyst cleaning action. we can't seem to locate the model number for the washer itself. **

You can find tips for locating the model and serial number identification tag on your appliances at the following link:

- Model Number Tag Search

LINK > www.appliance411.com/parts/tagsearch.cgi

** it drains but when the light indicates it's spinning, it just sounds like the motor is running and no spinning is going on. **

If your washer is a Whirlpool 'direct drive' design, the main motor must pause briefly between drain and spin (see the following link) for the transmission to 'switch into gear' to spin. Is the main motor pausing at that point?

- Timer Pause

LINK > www.the-appliance-clinic.com/ddtimer-pause.html

That will only be applicable if the machine is a Whirlpool built 'direct drive' model which we can only tell with its model number.

** My husband opened up the back of the washer and everything is connected to the back panel (how do repair people work on these things!). **

If it is a direct drive washer design, the back is not meant to come off. Service is done from the front.

JMO

Dan O.

www.Appliance411.com/parts/?ref411=Kenmore+Washer

The Appliance Information Site

=D~~~~~~

maddogskip

02:21PM | 04/03/10
Member Since: 04/02/10
1 lifetime posts
I get the same issue with the washing machine. I'm getting ready to get rid of it but am looking for a simple fix if available.

Let me know if you have any information. I'll do the same when I figure it out if I figure it out.

Regards,

Tom
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