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JetsetA320

05:30AM | 11/24/08
Member Since: 10/24/05
24 lifetime posts
Bvelectrical
Hi Dan,

You helped me in 2006 with a "preheat" issue with this same electric range (see Oen Preheat—Kenmore Model #911.93578) and now I have another issue with this same range.

I thought I was imagining it but it appeared that perhaps the right front [high putput] burner was still on when in fact it was set to the 'OFF' position with the safety control "popped out". Still, I felt some heat. Either that or it was cooling down very slowly.

First up, have you ever heard of this type of behavior with an electric range? Secondly, if that's the case, is there an adjustment that can be made to the control to make certain where it "pops-out" is, in fact, the 'OFF' position? Or, lastly, do you recommend a total switch/control replacement?

Any help would be greatly appreciated. Thanks!

SCOTT LAMBERT

Rochester, New York U.S.A.

JetsetA320@aol.com
6642-front_burner_possibl

DanO

09:19AM | 11/24/08
Member Since: 11/11/02
2271 lifetime posts
** Kenmore Model # 911.93578 **

I'm afraid that model number is incomplete and/or incorrect. Did you get it right off the appliance's model and serial number identification tag?

** with the safety control "popped out" **

I don't know what you might be referring to by "safety control". Please explain.

** the right front burner was still on when in fact it was set to the 'OFF' position **

Than there may be a problem with the element switch or a slim chance of a short in the appliance's wiring.

JMO

Dan O.

www.Appliance411.com/parts/?ref411=Kenmore+Range

The Appliance Information Site

=D~~~~~~

JetsetA320

12:45PM | 11/24/08
Member Since: 10/24/05
24 lifetime posts
Dan,

Hi Dan. Thanks for the rapid response.

Yes, you're right, the model number is actually one of the following here as I have had problems with this one inasmuch as this is what's on the stove. It could also be, besides the placarded 911.93578, perhaps: 911.93571, 911.93575 and 911.93576, Again, I have had problems looking up parts with the one that ends in "8" online at SearsPartsDirect.com website. (I have my manual in front of me and it states all those numbers as valid model numbers.)

The switch "safety" control feature that I mentioned is that the control, when you turn the burner off, actually "pops-out" which disallows the control to turn right or left unless you first push in the knob to allow it to move left and right.

My question then was, is there any kind of an adjustment on this control that when it's "parked and popped out" in the 'OFF' position, that the unit is actually completely off?

Above and beyond that, I am wondering like you if the knob is just plainly not good as you mentioned "short circuited" and may need to be replaced. It appears to be fine for right now and doesn't go on by itself thank goodness. I have made triple-sure that it's off. It hasn't caused me any more problems later today but it was strange that you could feel heat being emitted from that burner while in the 'OFF' position.

I'll be interested in hearing your comments as if this acts up again I'll have to react with doing something about it.

Thanks again for your help.

SCOTT LAMBERT

Rochester, New York U.S.A.

JetsetA320@aol.com

DanO

09:00PM | 11/24/08
Member Since: 11/11/02
2271 lifetime posts
** the model number is actually one of the following... **

No, those are *parts of* 4-different model numbers. By looking at your previous postings it looks like we've been through this before. :(

** The switch "safety" control feature that I mentioned disallows the control to turn unless you first push in the knob **

Ok. That feature only prevents turning the control on by accident or by children. The pushing-in does nothing with the switch's functioning otherwise.

** is there any kind of an adjustment on this control that when it's "parked and popped out" in the 'OFF' position, that the unit is actually completely off? **

No. Whether pushed in or left out does not affect functioning of the control, just the turning of the knob and as a result the switch shaft. Those switches are not serviceable regardless. If it is not operating properly it needs to be replaced.

** I am wondering like you if the knob is just plainly not good as you mentioned "short circuited" and may need to be replaced. **

The knob has nothing to do with the actual functioning of the element. It is the switch the knob is attached to that controls it.

And the short circuit I mentioned would be in the stove wiring although one (or more) of the switch's contacts could be shorted (aka 'fused') and not opening to break the electrical circuit to the element. Just a single shorted switch contact shouldn't cause the element stay on and both switch contacts being shorted should cause the element to be on but at full power!

JMO

Dan O.

www.Appliance411.com/parts/?ref411=Kenmore+Range

The Appliance Information Site

=D~~~~~~
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