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Well, you could debate the Contractor until he!! freezes over. If you can get ahold of the material he used (in a can) and read it, and be SURE he used it 'correctly, then the Contractor is in the 'right'. However, if the paint is for INTERIOR use (for example), then you have a leg to stand on. Perhaps the sun (UV Rays) broke down the material. You could always call the MFGR of the material and ask them if it's ok to use it as the Contracto did. Don't tell the MFGR that the work was done. Just tell him what the wall is made of and the 'sun exposure', moisture conditions, and so on, and see what they say.
I'll tell you this - I'd like to know how the COntractor knows the REASON for the failure. Did he perform some test? If so, you'd like to see the results.
My best to ya and hope this helps.
Jay J -Moderator
PS: God Bless AMerica!