Hi. I just built a new house in North Carolina and the builder screwed up my bricks on the front of the house. Before I closed they cut out a section and replaced them with new bricks. The new bricks have been cleaned (hopefully correctly) but still do not look like they should. The problem is that the sun hits the house during the day which washes out some of the problem. You can really see the difference when it is cloudy or the sun is not on the brick. You can still see the difference with the sun out, but it does look better and is much harder to tell. I will try to arrange a time in the morning or late afternoon with the builder to show the problem, but what happens if they want to stain and the house is evaluated with the sunlight on the bricks? They might say it is acceptable, etc...
Before closing, the builder owner signed a letter acknowledging the problem with the brick and they would work with me to find a solution. If I disagreed with the builder supervisor on an acceptable standard after the brick was cleaned, a third party acceptable to both of us would be contacted.
I am very concerned the building supervisor will say that it looks good enough or that it is acceptable because it is harder to tell when the sun is out. This to me is rediculous especially with a new house. I didn't pay for a new house that looked almost normal on the front when the sun is out.
Thank you very much for your time - this brick issue is really bothering me since it was the builders fault to begin with. If anyone could offer advice I would greatly appreciate it.
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