COMMUNITY FORUM

Came as a recommendation from the builder. He purchased it from a distributor here in Penna, near Philadelphia.

I bought the reddish color, and it is fading quickly, as well as the high mold marks.

Jim

I bought the darkest and it is now light red with gray and mold. Does your builder feel any responsibility for recommending this product?

He didn't feel any responsibility for all the drywall tape that peeled off every corner of the room and ceiling, starting within two weeks after completion of the project, although after 9 months of letters and e-mails, and finally the threat of a law suit, he sent in someone to repair the damage. I didn't even talk to him with regards to this issue.

Jim

It sounds like if would be nice to put him out of business also.

The person who will likely be our GC for the building of our deck (a SUBSTANTIAL project) just left our house and had recommended Correct Deck CX. Having not heard of this particular brand of composite decking, I did a quick google and found myself in this forum. I'm obviously quite concerned about going this way now, not only for the mold issues, but also for the lack of customer service. My question, though, is are all of you who are experiencing the mold using Correct Deck or Correct Deck CX? Besides the customer service issues (which weigh significantly of course), are you aware of similar mold issues (or any negative issues for that matter) with the CX.

Thanks,

Brian

Can't say you haven't been warned. They don't provide customer service on their correct deck material, why would you believe they would provide it on the new and improved(their words) CX?

Correct Deck is perhaps the most irresponsible company I have ever had the misfortune of trying to deal with. They have no concern for their customer won't even reply to phone and e-mail messages. Have you read their 25 year warranty, it doesn't cover anything, not mold, fading, or anything else. You would be so much better off just using wood. This Correct Deck needs more maintenance than my old wood deck and you can't treat it or restain it. It was a total waste of money. Please don't throw your money away. I wish someone would have warned me.

Mojobradley/Jemcge, Thanks for coming back to me so quickly. If you could do it again, which composite product would you go for? I checked out the Ultradeck that someone linked to on this forum (http://www.midwestmanufacturing.com/), but they don't appear to operate in my area (North Jersey). Is there a composite out there that resists stains, mold, mildew, etc? It seems that this is a problem with composites in general.

we are in new jersey the rep i spoke to also said enviroment, balony i have no mold on nothing else in my yard so why just the deck? even if i didnt complain about all the mold the deck was a clay color now its almost white so is that enviroment too like i said there fulll of balony.