COMMUNITY FORUM

JosephR

06:54AM | 01/17/08
Member Since: 01/16/08
7 lifetime posts
I talked to a Kelly Boynton 877 332-5877 who stated that they are in the processes of making a stronger defender to combat the mold.He stated it would be done around 4/20 /08 & would send me out this product anyone else get this answer

surichards

06:49AM | 01/19/08
Member Since: 11/17/07
4 lifetime posts
We, too, have been in contact with Kelly and received the same information. Correct Deck will send us their new stain/mildew blocker in April.

mojobradley

03:10PM | 01/19/08
Member Since: 03/21/07
63 lifetime posts
If as they have told all of us there is nothing wrong with their product, why do they need this new stronger product? Will it bring back the color that has faded from mahogany to gray with a little red cast

JosephR

12:56PM | 01/20/08
Member Since: 01/16/08
7 lifetime posts
I wasn't sure if I should wait to see if this product works or contact the better bussiness Bureau.Do you know if a class action suit has been started

mojobradley

05:35PM | 01/20/08
Member Since: 03/21/07
63 lifetime posts
As far as I know no class action suit has been filed. I contacted the BBB several times and they were nice but did no good. Said there was not any more they could do. That's the response from all I have contacted. We need to make this more public and out in the open. I just don't know what to do. If these people were embarrassed by unhappy customers and the public knew they might be compelled to take care of their customers or not have any new customers.

prowash

05:06PM | 01/25/08
Member Since: 09/29/07
4 lifetime posts
I think what you are doing is a great consumer service. These manufacturers should be held responsible for their actions. It's not so much that the decks do deteriorate that bothers me. It's the way they sell it as "maintenance free" that is wrong and borderline illegal.

More info on composite decking truths here: http://www.midwestprowash.com/pressure_washing_guide/viewtopic.php?t=78

http://www.midwestprowash.com

enapiowoc

04:56AM | 02/07/08
Member Since: 02/06/08
2 lifetime posts
There has been a class action law suit against Trex for the same mold problem. Type in Trex law suit in the search on the Bob Vila web page

mojobradley

05:26PM | 02/10/08
Member Since: 03/21/07
63 lifetime posts
Thank you for that information, it would be nice if we could join them somehow.

JosephR

11:17AM | 02/16/08
Member Since: 01/16/08
7 lifetime posts
It the trex law suit goes well maybe the lawyers will take our case
Click_to_reply_button Inspiration_banner

INSPIRATION GALLERY



Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.

Reply_choose_button

Anonymous

Post_new_button or Login_button
Register

Follow_banner_a
Newsletter_icon Google_plus Facebook Twitter Pinterest Youtube Rss_icon
 
webapp1