COMMUNITY FORUM

I talked to a Kelly Boynton 877 332-5877 who stated that they are in the processes of making a stronger defender to combat the mold.He stated it would be done around 4/20 /08 & would send me out this product anyone else get this answer

We, too, have been in contact with Kelly and received the same information. Correct Deck will send us their new stain/mildew blocker in April.

If as they have told all of us there is nothing wrong with their product, why do they need this new stronger product? Will it bring back the color that has faded from mahogany to gray with a little red cast

I wasn't sure if I should wait to see if this product works or contact the better bussiness Bureau.Do you know if a class action suit has been started

As far as I know no class action suit has been filed. I contacted the BBB several times and they were nice but did no good. Said there was not any more they could do. That's the response from all I have contacted. We need to make this more public and out in the open. I just don't know what to do. If these people were embarrassed by unhappy customers and the public knew they might be compelled to take care of their customers or not have any new customers.

I think what you are doing is a great consumer service. These manufacturers should be held responsible for their actions. It's not so much that the decks do deteriorate that bothers me. It's the way they sell it as "maintenance free" that is wrong and borderline illegal.

More info on composite decking truths here: http://www.midwestprowash.com/pressure_washing_guide/viewtopic.php?t=78

http://www.midwestprowash.com

There has been a class action law suit against Trex for the same mold problem. Type in Trex law suit in the search on the Bob Vila web page

Thank you for that information, it would be nice if we could join them somehow.

It the trex law suit goes well maybe the lawyers will take our case