COMMUNITY FORUM

dana1055

05:58AM | 09/21/06
Member Since: 09/20/06
1 lifetime posts
Our CorrectDeck is an absolute nightmare. The stains are horrible. We followed EVERY manufacturer instruction for installation and maintenance and are constantly battling the mold/mildew stains. We've contacted the manufacturer several times and we were told that it must be something we are doing wrong! They sent us some deck defender which worked for about 3 weeks before the spots appeared again. We would like to explore a Class Action suit as this problem was never disclosed to us and is ongoing! I will be posting photos soon. We live in Minnesota and put this deck on our house to increase property values. This has devalued our property as far as I am concerned. Say the word "mold" to a prospective buyer and watch them run the other way. We estimate that we will have to spend a small fortune a for the cleaning products that we will have to buy....not to mention the time involved in the cleaning process! This is unacceptable.

Preetsei

07:20AM | 10/05/06
Member Since: 10/04/06
2 lifetime posts
We too have experienced severe mold/milldew problems with our CorrectDeck installation in the Boston area. Tried all of the manufacturers suggested maintenance and cleaning suggestions, but the spots keep coming back within weeks. We'd also be interested in a class action suit Dana.

BKKKKK

07:03AM | 11/13/06
Member Since: 11/12/06
5 lifetime posts
I would not recommend correctdeck decking - the mold problem is terrible and I am not satisfied with the companies response. The CS person immediately questioned the installation on the deck - I have pictures - the deck looked perfect when first installed. It is all spaced properly, there is hardly a tree around to drop leaves, it sits in the sun for 10-12 hours a day and the mold just grows and grows...

I did what they recommended - used a mild cleaner and power washed it - within a week you could see the black spots returning and now they are even worse than before! It does look HORRIBLE. It might be worth exploring a class action suit!

Bill

mojobradley

02:17PM | 03/22/07
Member Since: 03/21/07
63 lifetime posts
My deck looks terrible, covered with mold! No one cares, Correct Deck nor Home Depot will do anything except say it must be my fault for having it out in the air full of spores. I thought I was buying a quality product and certainly felt Home Depot would stand behind the products they sell and recomend. I wish all unhappy customers could get together and do something.

marlo1

09:15AM | 04/12/07
Member Since: 04/11/07
19 lifetime posts
i agree with all you said we are in the hole for $6000.00, we have been batteling with forrest lumber who is not standing behind there sale. then correct deck themselves who says its the envirerment, but we have no mold on anything else on our property, chairs, grill,, railings of the deck, the patio etc..i would be very happy to try to get a class action suit against this product. cor. deck also knows there wrong because now they came out with a mold free decking. after all these comeplaints why cant they replace the bad deck (which they claimed was maintenace free,hardly)with the mold free one.I guess all the people who bought before they where aware of this problem and there product change just have to suck wind not fair. besides the mold my deck has faded so much it looks whitish tan. do u think we have a case?

JC87652

04:17PM | 04/15/07
Member Since: 04/14/07
2 lifetime posts
Wow, that is extremely dangerous, polluting and illegal.

boxxman

06:47AM | 06/18/07
Member Since: 06/17/07
5 lifetime posts
I used correctdeck on a 700 sq ft 3 tier deck two years ago. Surprised at the level of mold. Deck(s) face south, no trees, full sun. Still TERRIBLE mold. Just cleaned this weekend with EZ DECK and coated with Correctdeck mold inhibitor (which they state should last 1 year). Total cost was about $150 I was thinking about trying Thompson's Waterproofing or even staining the deck as a way to prevent future mold. Has anyone tried this?

Khollan

08:38PM | 06/29/07
Member Since: 06/29/07
6 lifetime posts
We have a deck built with Correct Deck and sorry that we did. We have had a mold issue that will not go away! We have contacted the company, tried their suggestions and still have the same mold to deal with. This is not by far low maintenance decking. The dark spots of mold lighten up with powerwashing but now the deck is faded and what is left are all these brown spots. It looks terrible. They suggest using Armor All E-Z Deck Wash which contains Sodium Hypochlorite- a strong oxidizing agent. Under the Material Safety Data Sheet for Correct Deck, it states to AVOID strong oxidizing agents! So they are suggesting that we use something that the actual product says to AVOID using! I am sure that over time this will breakdown the composite not alone lighten it up alot. We removed a wood deck and replaced it with this product and it is requiring more care. If there is anyone interested in a combined effort to pursue this, I am definately interested. I will not give up on this!

MIAHomeGuy

10:36AM | 07/01/07
Member Since: 06/09/07
4 lifetime posts
You may want to take a look at UltraDeck, they also make composite decking. They have a larger selection of types, and i believe they have stores in your area.

There website is www.midwestmanufacturing.com

Hope it helps.
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