COMMUNITY FORUM

SSS333

07:50AM | 09/16/10
Member Since: 09/15/10
1 lifetime posts
I've had my correct deck since 2002. It looks terrible. The white chaulky dust it emits when you sweep it is unexceptable. I,ve spent hundreds of $ to clean it. Working in the hot sun on a non windy day, covering all my plants boardering the deck,wearing protective clothing, mask, boots, eye protection etc. Inhaling all these chemicals. I paid $20,000. for our old deck to be removed for this correct deck. What a big mistake and disappointment. i have left my name and # with a paralegal at Lieff Cabraser Heimann and bernstein.

BV001229

10:13AM | 06/05/13
I have the new deck with the mold treatment for over 5 years and have no issues. However my facia boards are not treated and have major mold issues.
Any suggestions? Thinking about covering it with Azek.

Murphy47M

10:19PM | 04/21/15
Member Since: 04/21/15
1 lifetime posts
349170 - I am interested in what you used to keep the mildew off your Correctdeck. I am at my wits end. The deck is hideous this spring and I am a female in my upper 70's and not interested in spending my summer keeping up this inferior product. When we installed this decking, we got the same run-around from the company that everyone else has mentioned and even bought the expensive cleaning kit the first year with no success. Any help will be much appreciated

BV008293

04:58PM | 07/08/15
I don't know if I should admit this, but I worked for Correctdeck from 2002 to 2004. At the time there were about 60 or so composite deck manufacturers producing product with new companies emerging almost weekly (or so it seemed). At the time Trex was the market leader. As the story goes, someone tried to apply deck stain to Trex but it didn't hold up. Trex could not be maintained it the traditional sense. Somehow that got misconstrued as "maintenance free". When first introduced, Trex tried to market its green benefits. Consumers were generally not impressed. They certainly were not inclined to spend $ on a product made from other peoples' garbage. Green failed to connect with the market whereas, maintenance free launched the industry.

So, a couple of points. No one at Correct Deck ever purposely attempted to mislead or deceive customers. By 2004, there was some indication that mold was a potential concern, but it appeared to be geographical in nature no worse than competitive brands. The evolution of the CX product had little to do with the mold issue. Rather, the goal was to make a better product in order to grow market share and the business.

Second, I'm not looking to blame customers but consider the times. The idea of maintenance free is a fantasy,unfortunately it resonated with too many people who chose to spend 4x more for a product rather than invest 4 hours annually to stain an average sized deck. In summary, there was no attempt to mislead customers. Rather, the industry was growing so fast
systemic issues were not recognized until millions of feet were installed.
Click_to_reply_button
Inspiration_banner

INSPIRATION GALLERY



Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.

Reply_choose_button

Anonymous

Post_new_button or Login_button
Register

Replacing a bland mirror with a couple of more artful versions can help a bathroom feel a bit less sterile. Making mirrors... Filling an underutilized area beneath the stairs is a smart way to save space. Doing so with a stash of wood, however, is ... The Audubon Society inspired wallpaper in this Adirondack-styled entryway will get you in the outdoor mood. Grab your coat... Chalkboard paint opens up endless possibilities for customizing your dresser time and time again. Use chalk to label the c... A fireplace in the bathroom creates the ultimate setting for relaxation. Homeowners often choose electric or gas over wood... This roomy boot tray made from punched metal stands up to all the elements. Station it in your mudroom or at your back doo... There’s nothing like a new set of cabinet hardware to refresh a room. The possibilities are endless: Go modern, rustic, or... FLOR carpet tiles are a simple and affordable way to customize a floor covering for any space. You can make anything from ... Chalkboard paint features prominently in this elegant yet unpretentious headboard design. Add a new message daily to reflec... Salvaged boards in varying widths and colors make up the dramatic accent wall in this attic space. The high-gloss white of... The indecisive homeowner need not fret over choosing one (or even two) cabinet colors. The kitchen cabinets in this artist... Incorporate nature into your lighting scheme by securing a dead tree in a concrete mold and draping your pendant lamp from... Simple and striking, a couple of pieces of "lovingly used" furniture creates a special kind of charm. A weathered chair fo... First dress up your metal shelves with a coat of paint in an accent color that complements your kitchen decor. Then arrang... Dark wood shelving and a matching upholstered bench keep this closet sleek and refined. The large window brightens the sub...
Follow_banner_a
Newsletter_icon Google_plus Facebook Twitter Pinterest Youtube Rss_icon