COMMUNITY FORUM
- Forum >
- Lawn & Garden >
- TimberTech XLM turning white
My TimberTech was discolored from the get go. It arrived from the lumber yard where I purchased it from with this dark brown stain on it. I purchased the Twin Finish in grey, but some of the boards after taking off the shrink wrap were stained with some kind of brown material. Even the shrink wrap was coated with this brown material. It's as if the boards are weeping the stain. I tried to wash it off and some of the stain came out but most stayed. Boy I'm a sucker. I assumed this product had gone through at least a couple of years of testing. You would think AT LEAST the product wouldn't ooze any compounds that make up it's structure or its coloration. You look at the ends of some of these boards and you can see some kind of brown gunk collecting on the end. After laying down what wasn't stained on a 16x16 foot deck, the rest of the product seems to be reacting with UV radiation and they too are starting to discolor. I find it a bit unbelievable that they knew nothing about this defect when the product comes off the run stained or is showing signs of stains even before the boards leave the factory. I guess I don't want replacement product and I now want good old fashion cedar 2x6's. Heck I'll take PT 2x6's. Boy what a nightmare. I wouldn't recomend this product to anyone. This reminds me of the big defect in LP siding. Is this product made in the USA or China?
Please note my prior posts regarding the problems with XLM. TT was very gracious with me. They provided new materials and sent a third party contractor to perform the removal of old materials and installation of new. The contractor, Tony Norem, is employed by TT to perform these installs, and they travel the country over 300 days annually exclusively for TT. They do exceptional work - even better than my original installer, and they are very professional. - clean work site, thorough clean up, follow up, etc. It has been over one year and the harvest bronze is holding up nicely.
If you have a problem with XLM tell TT that you want their installer to handle the demo and replacement. I am confident that you will be satisfied. Good Luck !
If you have a problem with XLM tell TT that you want their installer to handle the demo and replacement. I am confident that you will be satisfied. Good Luck !
I got a refund on my twin finish planks. Some came stained. There was a brown substance all over the shrink wrap that some came in. The ones that weren't went on the deck. Then about a week later the process of dew sitting on the planks and the sun drying and heating them leached out a. I had the grey colored twin finish TimberTech planks. They are out of their minds if they think I'm going to buy a special cleaner or use a cotton rag and iron to clean my deck. Like I said, they took it back. I told the lumber yard that in good conscience they shouldn't even sell it. It scratches easy too. At least with cedar you can sand it. My last cedar deck had a solid coat of acrylic latex on it. It was tough as nails. I'm going back to a God made material, forget the man made stuff. I was told the twin finish gray has oak particles impregnated in the gray plastic. This is what's leaching out when it gets wet. Can't believe they didn't know it was a problem to begin with.
Deck-Etc.Contracting in Houston TX. Specializing in paving Decks,Fences,Pergolas,Patios,and Pressure Washing.Serving Houston TX,
Houston fence company. Houston TX deck and fence contractors.FREE DECK AND FENCE ESTIMATES IN HOUSTON TX.
http://www.decks-etc.com/
Deck-Etc.Contracting in Houston TX. Specializing in paving Decks,Fences,Pergolas,Patios,and Pressure Washing.Serving Houston TX,
Houston fence company. Houston TX deck and fence contractors.FREE DECK AND FENCE ESTIMATES IN HOUSTON TX.
http://www.decks-etc.com/
Houston fence company. Houston TX deck and fence contractors.FREE DECK AND FENCE ESTIMATES IN HOUSTON TX.
http://www.decks-etc.com/
Seeger Weiss LLP is investigating claims for a class action suit against TimberTech decking. If you or someone you know has purchased defective TimberTech decking, please contact us at http://www.seegerweiss.com/news/timbertech_composite_decking_lawsuit_false_advertising_claims_investigated_by_seeger_weiss. Seeger Weiss is a recognized leader in consumer class action lawsuits. All initial attorney consultations are free of charge.
Seeger Weiss LLP is investigating claims for a class action suit against TimberTech decking. If you or someone you know has purchased defective TimberTech decking, please contact us at http://www.seegerweiss.com/news/timbertech_composite_decking_lawsuit_false_advertising_claims_investigated_by_seeger_weiss. Seeger Weiss is a recognized leader in consumer class action lawsuits. All initial attorney consultations are free of charge.
Has anyone ever had issues with white spots on their XLM like this? We can't seem to get them off --- and yes, we've tried all of the suggested methods for cleaning the deck. It's embarrassing to even entertain on our deck, it looks so dirty. Deck was installed June 2012 and spots were there from the get-go. We're working with TT claims dept now and don't seem to be getting anywhere.










