COMMUNITY FORUM

nealaron

06:24PM | 03/31/10
Member Since: 01/14/10
2 lifetime posts
Hers's the URL:

http://www.trex.com/legal/Claim_Form.pdf

I received my new deck boards yesterday. Good luck.

bowshiem

06:28PM | 03/31/10
Member Since: 02/27/10
23 lifetime posts
Thanks for the info. The form you posted is for flaking. My issue is mold and lots of it.

eccobug51

12:23PM | 09/26/10
Member Since: 09/25/10
6 lifetime posts
I hosed down my trex deck to wash some bird crap on the deck and it starting coming apart and turning to pulp! I just logged into today to see if anyone else suffered this problem and I am AMAZED and shocked that I am not alone. Like everyone else, I put trex in for its longer term guarantee and yes I will gladly be part of a class action lawsuit. I took plenty of pictures but I am not sure I have a receipt. It is obvious that it is trex.

Sign me up!!!

eccobug51

07:25PM | 09/26/10
Member Since: 09/25/10
6 lifetime posts
Any luck with small claims court? I agree that the settlement is a joke!

TrexJunk

10:11PM | 09/27/10
Member Since: 09/27/10
5 lifetime posts
My husband and I are not sure what to do - are contacting lawyers. I do not know what the hell the Trex inspector looked at (clearly he did not INSPECT our deck) because the settlement was about $300 plus $4 for screws (THANK YOU TREX!). what are people doing ? My deck looks terrible, a number of boards COMPLETELY SHREDDED and look like the inside of Butterfinger, the rest discolored with patches of crumbling/wearing away...

eccobug51

10:18PM | 09/27/10
Member Since: 09/25/10
6 lifetime posts
I would really like to know what you find with a lawyer as I am not sure I want to participate in the Class Action. 18 cents per lineal foot...they have to be kidding. I paid $20.00 per square foot for labor and materials. I checked back with Trex and that is what they said. 18 cents. Who agreed to this settlement?

My contractor told me he put in a trex deck for a client in 2005 and in 2008 it was flaking and Trex paid for repair and replacement...all if it...

eccobug51

10:28PM | 09/27/10
Member Since: 09/25/10
6 lifetime posts
I live on the Central Coast of California. Where are you located? Just curious about finding a method to get their attention. I truly believe they should pay for repair and replacement. I don't even like the idea of putting trex back on my deck. I have no assurance that it won't happen again. What about this 25 year warranty? I know that I selected trex which was more expensive that other alternatives for its longity and this failed the test miserably! I feel totaly duped.

TrexJunk

10:31PM | 09/27/10
Member Since: 09/27/10
5 lifetime posts
We filed a claim and received our settlement letter 9after inspection, etc). It was a measly amount - so we have not 'accepted' I am not having luck with attys yet but we are continuing our search. I do not know why this is not in the press all over the place. It is a shame. the inspector noted NONE of the smaller divets/deteriorated spots - only the 4-5 fully crumbled boards. They seemed to imply we could just keep replacing a few at a time then re-file more claims but that is a terrible solution. Plus no labor costs for demo/rebuild...I am also looking for advice from anyone who can offer

TrexJunk

10:34PM | 09/27/10
Member Since: 09/27/10
5 lifetime posts
We paid more after a remodel where we tore down our old redwood deck and chose trex b/c of the 25 yr claims, etc...We feel really taken - especially because we are hearing of other decking companies who have faced similar bad batches are completely taking care of their customers. I am not sure why the Lumber co who sold me the Trex should not be helping us?? Trex needs some really bad press. I was also considering calling a consumer group or news group.
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