COMMUNITY FORUM

BV001933

09:07PM | 08/27/13
I am also having these unsightly problems and now I am stuck with having to probably replace the junk. But I really cannot afford to do this so what do I do. It was suppose to be the thing of the future so we got it and now it is a total zonk!!!!

BV001982

06:42PM | 09/01/13
Will deck varnish after pressure washing the deck help at all??

BV002053

01:36PM | 09/10/13
I am a deck builder and have given Trex an F Grade. There are many problems you have installing Trex. Major cutting labor of the railings. Non or Hard to fit assembly of the railings. Curled floor boards. Cheaply made hidden fasteners that break every other one when you try to screw them in. I would not install another Trex deck unless I got paid per hour. It takes alot of time to assemble there railing kits and install them.

BV002136

06:43PM | 09/20/13
my husband is in the process of replacing a 2500sq deck by himself because of the flaking issue....we received the letters for the rest of our decks from trex about the mold...we have ranch with six homes on it....we wanted low maintenance and now it looks like a nightmare ....it is overwhelming at this point!!

BV002151

12:25PM | 09/23/13
Have you evaluated the "new and improved" Trex that was showcased at the 2013 Builders Show in Las Vegas? The CLAIM it is the MOLD resistant one... Appreciate all the information, I was pondering resurfacing my deck but with all the mold problems. I have likely saved myself roughly $10K. Thank you.

BV002160

02:37PM | 09/24/13
My Trex deck was installed in 2000, and of course my problem was that the product is very porous and a perfect environment for mold. Despite bleach and cleaning agent applications two to three times per year, every time it rains the mold spots are instantly obvious over the entire deck surface.

Trex customer service has been terrible. They denied my claim application in 2008, and because my deck was installed in 2000, I am not eligible to be part of the current Class Action Lawsuit, which only covers decking installed starting in 2004. I have never gotten an explanation about why that date was used, especially since the older version of the product is likely more defective.

Out of principle, though I doubt their product is much better now, when I finally can afford to replace my deck it will not be Trex. My only other option is to remind people about the product and company's performance as a predictor of future performance.

Bill Checovich
Madison, WI

BV002196

01:45PM | 09/29/13
I have a trex deck only three years old spent several thousands dollars and it is covered in brown spots, looks horrible and when I contacy trex they send me a brochure advertising trex and what a warranty covers but no solution on how to get mold off..What to do!

BV002222

09:31PM | 10/02/13
I use straight bleachon my trex to kill the mold,my brown trex is now gray but i sray it with bleach 3x a year lokks better than the pictures im seeing. Its 10 years old.

BV002257

01:19PM | 10/06/13
I installed a Trex deck and screened porch in 2003. Have had problems with it crowning, cracking at the ends of the boards and, of course, constant mold spots. I have tried Corte Clean and Concrobium Mold Eraser with limited success. The decking needs to be cleaned at least 3 times per year to control the mold.
I did file a claim against Trex and after 6 months of fighting with them, and with the involvement from the BBB and NYS Attorney General's office, Trex gave me 22 20' boards of replacement decking but refused to install it.
Would never buy it again.
Click_to_reply_button Inspiration_banner

INSPIRATION GALLERY



Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.

Reply_choose_button

captcha
type the code from the image

Anonymous

Post_new_button or Login_button
Register

Follow_banner_a
Newsletter_icon Google_plus Facebook Twitter Pinterest Youtube Rss_icon
 
webapp2