Deck put on in 2012 and got white spots on it then a milky white haze. Timber Tech said it was from bug spray. After numerous letters and phone calls. 1 year latter they sent someone to clean it with deck max. It took off the white, but spots still appear. This is not a low maintance product at all. I cringe every time someone moves a chair without lifting it because it makes lines. I would go back to a wood deck in a heart beat next time.
I agree with the person that said Timber Tech should pay for the product to clean the deck on a yearly basis because that's what it needs and they certainly have been aware of this.
04:48PM | 05/07/14
I bought what I thought was my last deck, maintence free, lasts forever, 25 yr warranty. An absolutely beautiful deck,,,, for about four months " milky white " it looks terrible , how disappointing. It now appears that TimberTech new full well the ongoing problem and yet continued to market and sell a problem.
Count me in on legal action.
I am a single mother who purchased a home last Sept. This home came with a beautiful Timbertech deck. Unfortunately the deck has a solid white film all over the surface. While I was reaching the proper way to care for the deck I came across Bob's site. I am so disappointed that this company has not done anything for this problem and is not supporting those customers who have supported them. I am interested in the class action and would be looking to have Timbertech manage this problem or replace my deck. Please contact me at [email protected] Thank you for bringing this awareness.
02:42PM | 08/29/14
The only product that REALLY works on TimberTeck is "Spray and Clean Composite Deck Cleaner" sold by Wash Safe Industries in Cape Cod.