We have also had a terrible experience with the lying, cheating Correct Deck crooks. We had a large deck and two wide stairways installed using CorrectDeck cedar planks. The workmanship was excellent, but the material is horribly defective. MOLD/MILDEW appeared within weeks on the planks. We have cleaned the surfaces many times with Moldex DECK!TM Protector following CorrectDeck’s instructions, but MOLD/MILDEW quickly reappears in EXACTLY the same pattern on EXACTLY the same planks every time. There is no other MOLD/MILDEW the area, which receives full sun from sunrise to sundown every day.
We notified Correct Deck. We took photos showing the recurring pattern of MOLD/MILDEW, which was highly visible, but only on their CorrectDeck planks. A representative came to the house, took more photographs, and shortly thereafter the company sold their assets, changed their corporate structure, and thought they were home free. In fact, the same individuals are still involved with the company. This is a clear fraud on creditors.
Correct/Deck owner(s) are as dirty and moldy as their product. They knew the first version of CorrectDeck was severely defective so they created CorrectDeck-CX, the second, mildew resistant version. However, with full knowledge that the original version of Correct Deck product was grossly defective, they kept it on the market and continued to sell it to customers.
We purchased the costly CorrectDeck believing that our decks would be beautiful and low maintenance for years. I wish we had stayed with wood, which can simply be cleaned yearly and coated with Thompsons. CorrectDeck is hideous and the MOLD/MILDEW problem cannot be fixed. Why? Because the MOLD/MILDEW was inside the planks before they were delivered to our home. The patterns that reoccur are identical. CorrectDeck not only sold us a composite product, they sold us pre- existing MOLD/MILDEW within that product.
We will happily participate in a class action suit against these disreputable con artists. They should all be in prison!
Kathleen M. Moore
Consumer-rights law firm Hagens Berman filed a lawsuit on behalf of owners of Portico composite decking alleging that it the decking is defective and prone to mold and fungal growth that results in large black spots. The lawsuit claims that manufacturer Fiberon refuses to live up to its warranty obligations to replace or repair the decking. Consumers can learn more about the lawsuit here: www.hbsslaw.com/portico.
We installed CorrectDeck 3 1/2 years ago. It still looks like new and we get loads of compliments on the beauty of it. I wouldn't hesitate to install it in a different home and I would highly recommend CorrectDeck. We live in Colorado where mold and mildew aren't a problem in our dry climate.
We are having a horrific problem with this faulty product. It is spotted beyond belief after having used deck wash as directed by company. This is so very frustrating and embarrassing for us to have anyone see this catastrofe of a shabby product. Unfortunately, we have to look at it everyday.
Is there any recourse.
Is there any recourse.
I have the early version I think? Goes back to 2003. Over ten years. Did not one thing to it for the last 3 years. Just washed it and it looks new! My 90 lbs dog 3 kid and 3 grand kids, looks like a good product to me!
We bought a home that has Correct Deck. We did not know what it was called, but after many, many compliments, I finally found the file the former owner left in the garage. Now I know what it is, and we just love it. Haven't done a thing to it, and I am glad because I am not a handy man.
We have a different problem with CorrectDeck....the surface is actually deteriorating. Total age of the deck, six years. Lifetime guarantee, not so much. It began with the CorrectDeck railing system a few years ago, cracking and splitting. We now actually have cracks in the railing over a quarter inch wide. Now a couple of years later the deck surface is going. Of interest, we bought the new higher priced anti-mold version. The anti mold part actually seems to work, however we are now left with 2 large decks at a materials cost of approximately $10,000 which are an embarrassment.
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