We have also had a terrible experience with the lying, cheating Correct Deck crooks. We had a large deck and two wide stairways installed using CorrectDeck cedar planks. The workmanship was excellent, but the material is horribly defective. MOLD/MILDEW appeared within weeks on the planks. We have cleaned the surfaces many times with Moldex DECK!TM Protector following CorrectDeck’s instructions, but MOLD/MILDEW quickly reappears in EXACTLY the same pattern on EXACTLY the same planks every time. There is no other MOLD/MILDEW the area, which receives full sun from sunrise to sundown every day.
We notified Correct Deck. We took photos showing the recurring pattern of MOLD/MILDEW, which was highly visible, but only on their CorrectDeck planks. A representative came to the house, took more photographs, and shortly thereafter the company sold their assets, changed their corporate structure, and thought they were home free. In fact, the same individuals are still involved with the company. This is a clear fraud on creditors.
Correct/Deck owner(s) are as dirty and moldy as their product. They knew the first version of CorrectDeck was severely defective so they created CorrectDeck-CX, the second, mildew resistant version. However, with full knowledge that the original version of Correct Deck product was grossly defective, they kept it on the market and continued to sell it to customers.
We purchased the costly CorrectDeck believing that our decks would be beautiful and low maintenance for years. I wish we had stayed with wood, which can simply be cleaned yearly and coated with Thompsons. CorrectDeck is hideous and the MOLD/MILDEW problem cannot be fixed. Why? Because the MOLD/MILDEW was inside the planks before they were delivered to our home. The patterns that reoccur are identical. CorrectDeck not only sold us a composite product, they sold us pre- existing MOLD/MILDEW within that product.
We will happily participate in a class action suit against these disreputable con artists. They should all be in prison!
Kathleen M. Moore
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