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defreib

10:03AM | 05/11/05
Member Since: 05/10/05
4 lifetime posts
Bvplumbing
I have a water softener and when it's NOT in bypass the water pressure is low. When it is in bypass the pressure is fine. Is there anything I can do to try and fix this myself? Any ideas would be appreciated.

Thanks in advance.

tomh

10:25AM | 05/11/05
Member Since: 07/01/03
550 lifetime posts
What a coincidence. We woke up this morning to no water pressure. I had been fumbling with the water softener controls last night, so I knew right where to go. Executive decision was to remove the water softener. It was not needed anyway based on current water quality, so, drained pipes, and soldered in a bypass to the whole thing. My system consists of two resin cylinders with programmed valves, salt tank and a spider web of pipes and valves. It came with the house, I never did figure out how to work it properly, and really disliked the huge wasteful discharges of water during regen cycles.

A loss of water pressure could be a malfunction of an electronic valve in the control unit, or obstruction in the resin tank. I will be interested to hear more informed responses to your problem. As for me, problem solved, except for disposing of the carcass.

Gary Slusser

07:10AM | 05/12/05
Member Since: 02/17/04
112 lifetime posts
You could have a blocked top or bottom distributor tube basket, or some screen filter in the inlet. Or a turbine wheel in the outlet if electronic metered control but that would take some serious blockage. The resin could be clumped and is a prime suspect along with a DT basket.

You can tear it apart and see but without instructions, you may not get it back together correctly. Assembly instructions aren't too hard to get though.

As to the wasting water comment... to make things, we use water. To improve poor water quality, we use water. How's that wasting water! If we don't consider water to be wasted when we shower excessively, say more than once per week (people to not die from not showering every day...), are we wasting water? Washing clothes only worn for a few hours? Washing vehicles? How about veggies, floors, windows etc.? :)

Gary

Quality Water Associates

defreib

12:32PM | 05/12/05
Member Since: 05/10/05
4 lifetime posts
I contacted ***** since it's a Kenmore and made an appointment for them to check it out. Are they my only option? They are charging $59 just to come out.

Thanks

Gary Slusser

06:52PM | 05/12/05
Member Since: 02/17/04
112 lifetime posts
I suspect they are the only option, I don't know of any industry dealer that services them but there may be some. The $59 for a service call is rather affordable compared to all the costs to get a service guy there... So they have to be making up the difference on the price of their parts.

Gary

Quality Water Associates

defreib

06:25AM | 05/16/05
Member Since: 05/10/05
4 lifetime posts
OK, I went to ***** and the sales rep recommended I clean the system with a product they had. Did that on Friday and when I went to use water later on in the day on Saturday rusty colored chrystals (ABOUT THE SIZE OF SUGAR GRAINS)were running from the faucets and clogging up all the spouts with filters in them. WHAT HAPPENED ?????

Eventually it would run clear but if I turned the faucet off and waited a moment and turned it back on the chrystals would appear again for a few seconds. Tried that numerous times with the same results. Is the unit shot? It's only 6 years old.

Thanks

Gary Slusser

05:38PM | 05/16/05
Member Since: 02/17/04
112 lifetime posts
You need to put the softener in by-pass. The "crystals" sounds a lot like resin beads and you really don't want them in your plumbing. They can/will block the pipes and fixtures and it is very difficult and expensive to clean up.

For some reason the resin is getting out of the tank. I suspect the top basket fell down or broke.

Go here to the troubleshooting and Hw it works sections.

http://www.kenmorewater.com/animations/animations.htm

Gary

Quality Water Associates

Gary Slusser

05:40PM | 05/16/05
Member Since: 02/17/04
112 lifetime posts

defreib

04:53PM | 05/18/05
Member Since: 05/10/05
4 lifetime posts
Thanks Gary. Too late to avoid the pipe cleaning, it happened. I think I got it all out though, everything appears to be flowing good. Now it's time to invest in a new softener.

Gary Slusser

06:53PM | 05/18/05
Member Since: 02/17/04
112 lifetime posts
Sorry to hear that it happened. Now it's time to look at a softener using the Clack WS-1 or Fleck 7000SE control valves.

Gary

Quality Water Associates
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