Hello, I'm new to these boards..I'm really hoping someone can help - I've been on the internet for weeks trying to solve this, and we can't necessarily afford a plumber.
My husband and I just bought a new home - it's only 3 years old.
The toilet in our main bath on the 2nd floor won't drain. We've used a plunger, and an auger (a 'snake') and it still won't drain. We never use this bathroom..and it wasn't until a guest used it did we realized there was a problem. We have no kids, and neither did the previous owner, so there's no chance of an unknown toy being stuck...
We've jiggled the handled, and held down the handle, and it just won't drain! I don't understand what could be the problem...the toilet on the 1st floor, and the toilet in the master bedroom both work fine.
Any suggestions! I don't know what to do!
Thanks in advance.
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