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kimberflea

01:41PM | 03/05/06
Member Since: 03/04/06
8 lifetime posts
Bvplumbing
I have a Kohler, single handle, Coralais faucet in my kitchen. It started leaking just a little bit from just below the handle quite a while ago - it only leaks when the faucet is turned on. Recently it started leaking a lot so I knew it was time to do something. This house is only 5 years old and this is my first repair job ever. Although I'd like to throw in that I'm not stupid.... ;) Oh - it's such a long story.... I'll cut out the middle and just say that I've taken this faucet apart and put it back together more times than I can count. Once I finally got the right valve for this faucet, I installed it and the faucet is still leaking. Not a lot. But some water comes up through the big bolt (I'm assuming) occasionally when the faucet is on. I am about ready to drive to Kohler and strangle someone. This isn't supposed to be so difficult, is it???

I did put silicone grease on the rubber ring on the bottom of the new valve and I put plenty (I think) of pipe thread compound (TFE Paste) on the threads of the bolt.

This stupid faucet is going to make me to lose my mind.

Help?? Please???

Sylvan

12:41PM | 03/06/06
Member Since: 01/24/06
1589 lifetime posts
Me_office1
Sorry BUT personally I would install almost any brand but Kohler........

Just an opinion

Have you considered Delta?

kimberflea

02:16PM | 03/06/06
Member Since: 03/04/06
8 lifetime posts
It's just a guess.... but you probably don't live in Wisconsin? It's hard to get away from Kohler here - it's practically everywhere!! Although - all of our fixtures are Kohler and I've grown up with Kohler products all over the place and this is the first time I've had any problems.

We moved into this house new - but we did not "build" it. It was a model home already being built when we bought it and we did not have any choices on fixtures (or anything else). This builder (a very large builder in this area) installs all Kohler fixtures in their homes as standard and that's considered a really good thing around here.

I guess as an answer to your question - I really do not want to install a whole new faucet unless it's absolutely necessary.

doug seibert

03:22AM | 03/07/06
Member Since: 08/10/02
842 lifetime posts
Try the website at Kohler........here's a PDF for the basic Coralais kitchen faucet(all their faucets are illustrated).....notice the exploded views.......leaking from around the spout and handle usually indicates an O-ring problem.......

http://www.us.kohler.com/onlinecatalog/pdf/086654_5.pdf

kimberflea

04:43AM | 03/07/06
Member Since: 03/04/06
8 lifetime posts
Thank you for the message Doug, but I have been to the Kohler site, I have studied, printed, studied some more, looked at every single diagram and information on their site and it still hasn't helped me at all. According to their descriptions and diagrams, I have exactly the right "equipment" - I have installed it correctly, I have put everything back together correctly, etc. etc. etc. I have become nearly a professional at perusing their website! Now if they only had a place like this BBS where I could ask THEM questions..... If you find one of those on their site please let me know!!!!

Thanks again though for the link. I do appreciate it.

doug seibert

06:02AM | 03/07/06
Member Since: 08/10/02
842 lifetime posts
Sometimes you just need to "Do-It-Again".....Everybody hates that......but you learn.........Is that Link your exact model?

It's easy to miss something.....Especially with O-rings......you can easily "skin" the edge without noticing and have it leak.....Buy EXACT replacements before you start....

Clean all the parts to remove any mineral deposits........wire brush/lime remover......

Also check for any defects around the O-rings that allow the leak.....break out your eye glasses and a bright light.......

kimberflea

06:30AM | 03/07/06
Member Since: 03/04/06
8 lifetime posts
I cannot see your link from this computer.... it doesn't have adobe viewer for some reason (work computer). I do have the exact parts - The new parts I got exactly match the old parts I removed. I'm guessing that the link you sent is not exactly what I have because there are no o-rings in my faucet. Well... there's sort of one - on the bottom of the valve - it's three circles that are attached as a triangle and they fit right in the bottom of the valve - which is the part I replaced, so they are brand new. I thought it seemed strange that there weren't any - but there weren't any to remove when I took the faucet apart and on the diagrams on the Kohler site of my faucet the only one shown is the one at the bottom of the valve.

There were a lot of mineral deposits - which I have cleaned and removed. Thank you to the nice man at Ace Hardware for teaching me that. Someone at work today has suggested that I might just not have the mounting nut quite tight enough. I will try to give it another 1/4 turn tonight....

On Sunday I did what you suggested - took it all apart for what I thought would be one last time and inspected the parts. Made sure everything was clean. A little silicone grease on the one o-ring, a little more pipe thread goop on the threads of the mounting nut (sold to me by the Ace guy too), put together very carefully..... and it still leaks just a little.

I feel bad - like I'm just shooting down ideas that you have given to me here - but I'm not! It's just that everything that's been suggested (except replacing the entire faucet) I've already done. I really feel as though I have been about as careful and thorough as possible. I may not have done repairs like this before - but I'm about as anal retentive as they come - so I'm meticulous and thorough if nothing else!

If you have any more ideas though - please continue to send!!!! I will try tightening the mounting nut tonight and hopefully will be able to report here that the leak is gone!!!! Wish me luck!!!

kimberflea

07:25AM | 03/07/06
Member Since: 03/04/06
8 lifetime posts
Okay Doug - you haven't fixed my faucet for me YET..... but you have given me more information (not sure yet if that's a good idea). The link you sent me is indeed my sink - but it has more information than I have found previously. So far, I have only taken it apart as far as the valve (if you look at the diagram on that page you can see). I have wondered from the beginning if there could be something leaking "below" that, but had no idea how to get to that area. I still don't know how to get to that area - but I see that there are indeed a few o-rings in there. I have no idea how to get "into" the middle of the spout. Can the spout be removed from the top? Or does the entire faucet have to be removed from underneath the sink to get to that area?

Ugh.... this is so frustrating.....

At least I have a little more to work with now.... Thanks!

Sylvan

10:48AM | 03/07/06
Member Since: 01/24/06
1589 lifetime posts
Me_office1
Unfortunately as a contractor we either charge by the job or by the hour and having to repair something over and over and over again a Kohler product does not make a very good image for the contractors ability.

We have no say in the design or the materials used but we catch hell when we use OEM parts and there is still a problem and the contractor looks bad for something beyond our control.

I still hear folks say the "Bold look" yet to hear the "quality"

I just feel very frustrated for the home owner and the poor installer who has to live with this chronic problem.

I had one millionaire contact me after the fact to remove all the K toilets from her brown stone they were less then a month old.

I honestly think eventually you will get the drip to stop but it is going to take time and patience and perseverance that a contractor just doesn't have the time to spend repairing manufacturers problems.

Have you tried contacting the builder as for good will he may send the installing plumber back to repair the problems .

GOOD LUCK

kimberflea

11:58AM | 03/07/06
Member Since: 03/04/06
8 lifetime posts
Thanks for the reply Sylvan! I didn't know you were a contractor....

My joke at the beginning of all of this when I was having problems even finding a place that carries Kohler faucet parts, was that if you can afford Kohler products apparently you can afford the plumber to come fix them when they break! haha. Maybe I should stick to that thought.....

Obviously I am not a contractor - but Kohler is everywhere in WI.... homes, stores, public buildings.... you don't go far without seeing Kohler.

I actually laughed out loud when you suggested contacting the builder! After 5 years we don't even exist to them anymore. This is one of those huge builders that puts up about 300 homes (or more!) a year in southern WI. They do entire neighborhoods. I would NEVER build with them again. I mean - except for this faucet our house is holding up well so far (it HAS only been 5 years though) - but I was extremely unimpressed with them overall.... from the quality of the work and building materials to the customer service after we moved in. This was our first house - and as you and Doug can see - I don't have a clue - so a brand new house seemed like a good idea. I WANT to be handy..... but you have to start somewhere. And my husband is completely useless around the house. He is a computer geek by profession and obviously does not have any home up-keep or repair skills and no desire to learn any. He would have called the plumber. I decided to try for once on my own............ hahaha The plumber would have cost more, but might have been worth it for the frustration!

Thank you both for your posts. I still have some faith that I will be able to figure it out and fix it....... Either that or I will end up throwing the whole sink out the window!
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