COMMUNITY FORUM

qwerty999

10:56AM | 01/14/09
Member Since: 04/01/05
32 lifetime posts
Sorry to hear you are having trouble. Which model do you have? How old is it? What do you mean water "kept running through it"?

These are very high quality and all parts are corrosion resistant. It could be a very simple fix.

What is your water quality? City? Well?

justalurker

09:40PM | 01/15/09
Member Since: 04/25/07
25 lifetime posts
Bigmama7,

Where are you in NM and how can I contact you?

Bigmama7

12:21PM | 01/18/09
Member Since: 01/13/09
2 lifetime posts
The model is called a K20/40 and was purchased in late Feb 2007, didn't think it was going to be so much trouble, but it is plastic gears inside and one of them was already replaced last month, and we are on city water

justalurker

03:08PM | 01/18/09
Member Since: 04/25/07
25 lifetime posts
Bigmama7,

Where are you in NM and how can I contact you?

qwerty999

12:15PM | 01/20/09
Member Since: 04/01/05
32 lifetime posts
Since you had the gear replaced, has it worked?

It is a machine and machine can have problems. It is important that it can be serviced.

The unit should be MACH 2040.

kgriner

12:25PM | 05/05/09
Member Since: 05/04/09
1 lifetime posts
I would think twice about buying the Vitasalus Hardness Master No-Salt Water Softener, this same quote is on blogs all over the Internet! Seems like someone from the company is posing as a customer and going into blogs saying good things a bout their own products. That's dishonest.

Waterrep

02:23PM | 05/11/09
Member Since: 05/10/09
13 lifetime posts
The culprit is residual chlorine which is injected into the municiple water to keep it biologically safe. Salt-based water softeners do not effect chlorine levels, they simply replace nutrient minerals with sodium or potassium chloride (salt). To find the most effective system to reduce chlorine levels, go to: www.wqa.org; Certifed products; go to NSF/ANSI-42; scroll to the system with the highest level of removal.

Good luck,

Ken

Ken Hoffmann

Waterrep

02:43PM | 05/11/09
Member Since: 05/10/09
13 lifetime posts
1 - If you research, you'll find that ALL water softeners work the same way, the Principle of Ionic Exchange.

2 - The only way to get "soft" water is by using a salt-based water softener.

3 - If you research (How to "Eat Right and Live Longer" by Dr. Cass Ingram or "Healthy Water" by Martin Fox, PH.D.) you'll find that "hard" water is healthy water and "soft" water is unhealthy water and that reverse osmosis (R.O.) is unhealthy, aggressive, low-PH water which also has no nutritional value.

Ideally, you want nutrient minerals in the water, without scale build-up; but you don't want chlorine/chloramines.

Another point, DON'T give credence to any salesman, brochure or website. Demand independent testing and certification for each and every performance claim made.

Ken Hoffmann

Waterrep

02:48PM | 05/11/09
Member Since: 05/10/09
13 lifetime posts
To expand on a CWS's comments, it's uauslly a good idea to require independent proof of every claim made by a company.

They state that they "address" a long list of contaminants but their so-called certifications have nothing to do with proof of performance. They also use the United states Green Building Council as if it certifies their claims. The USGBC is a membership organization, not a laboratory and certifiction body.

Ken Hoffmann
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