Do not know how to explain this one. I have an exterior door from my basement leading up to an double door to the outside. At the bottom is a water drain, I think it is a dry well. I put a 5 foot pole down the hole and it goes thru water that never drains, and it feels like sand at the bottom.
I do not know what to do, or how it works. any suggestions? This is a photo of what it looks like.
If this is possible, respond to email@example.com.