COMMUNITY FORUM

BV002457

11:16AM | 11/01/13
Ordered Schuler cabs over Kraftmaid and Thomasville because we wanted to add height to base cabs. Schuler will do that, others won't. Placed order 9-18-13. Still waiting to find out an install date. Nashville, TN.
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BV002473

10:56AM | 11/03/13
we ordered Shuler cabinets from Lowes in August. There is no end in sight to when we will get our cabinets revised, repaired and/or re-installed (now it is early November). After 35K on cabinets we are disgusted. The doors do not match in color. The doors do not match the color of the boxes. There are places on the doors where sanding was not done and glaze is missing. Thinking about ordering Shuler and spending a fortune? Be ready to get disappointed.

margaretlouise

10:35AM | 11/14/13
Member Since: 03/16/11
23 lifetime posts
What about an architectural salvage yard?

BV004319

08:37PM | 05/14/14
We bought Schuler cabinets from Lowes. We paid for plywood boxes only to find that they have a mdf core, not real plywood. All the cabinets are screwed and stapled, which is not bad. Unfortunately, most of the cabinets were assembled with little regard to being square. In other words no matter what material was used, they were poorly assembled. Face frames were not flat, so putting cabinets together and having the face frames align properly was very time consuming. I cannot wait to see how the finish does over the next couple of years. Yes, there is the "Lifetime Warranty". Lets see how that works when they give you the cabinet and you have to replace it; have fun. I would not buy these cabinets again.

BV004368

12:29AM | 05/19/14
Getting ready to order either Diamond or Schuler from Lowes. What finish/wood did you use? What makes you concerned about how it will wear?

Skip

12:45PM | 11/04/14
Member Since: 11/04/14
1 lifetime posts
Four years ago I bought a Medallion kitchen. Then we moved and bought cabinets from Schuler.

Perhaps the quality of "both" has gone way down. But one thing is clear.

The Schuler cabinets are NOT the quality, as the Medallions I previously bought.

My comments are based on the Schuler cabinets which arrived and were installed about a month ago ( 10/2014 ). I don’t have the patience to list every problem , but here’s a few examples.

-The sink base's upper panel was 1" too short and held in place by a pair of plastic brackets which in were held in placed by crudly position STAPLES! (until the staples failed ).

- The interior sides of the cabinets are not "square" resulthing in a highly visible gap growing from being flush at the rear and becoming a gap of over a 1/8' at the front. And the bottom of this panel looked like it had been cut with a chain saw.

-On the back face of the drawer boxes the are notches that probably have something to do with the slides, but they look like they were crafted by a hungry beaver. (cracks, splinters, its hard to describe how BAD it is. )

The dove tail joints on all drawer boxes were never glued. ( NO glue in a Dove tail Joint ?) The portion of the dove tail joint coming from forward face of the drawer box has "no " finish on it. . All alone the back of the cabinets back ... a row (?) Of staples looks like it was done with an out of control machine gun.

And on and on….

Quality Control? I guess when your base quality is so bad .... Quality control becomes pretty much irrelevant.

The Schuler Rep. visited last week and while he was a nice guy. I got the feeling that his corporate manta did not embrace a feeling to do it "right." His focus seemed to say …. " it can’t be fixed and instead focussed on “easily” ( low dollar ) fixes. Issues like the lack of glue on dovetails joints were resolved that by saying … it's not a problem and you have a "Life time Warrantee”.

While Elkay Cabinet divions makes some thing like 9000 cabinets a week ….. And this is “supposed to be one of the top lines”
Schuler .... Never again. The same with any part of Elkay.

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