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tomz71ss

10:19AM | 03/26/05
Member Since: 11/13/04
90 lifetime posts
Bvhvac
hi all, well as luck would have it, my furnace croaked. i had someone look at it, and they told me what i figured they would, DOA. it looks to have killed the heat exchanger [odor, soot, when the fan comes on it'll blow smoke out of the 'inspection hole', shuts itself off, and just plain sounded strange, and it's 18 years old].

i guess my biggest question is, what does a quality furnace 'go for'? so far i only have one quote, but it seems pretty high to me, $3250 installed for a 100k BTU thermo-pride, as an auto tech by trade, it looks to me like all the install consists of is dragging it down cellar, fabbing a new plenum, and tweaking the fuel delivery. the service tech told me for around $1700 i could buy it and install it myself, then have them tweak it for a small fee, does this sound right?

don't get me wrong, i value service and a good tech, but i hate to waste money at the same time [especialy money i don't really have].

also, how does one figure out what BTU furnace one should have? the tech told me the one we have wasn't really 'big' enough for what we needed, yet for the last 9 years we have been here, the fuel consumption [compared to friends i talked to] didn't seem excessive.

another thing that caught my attention was the seeming secrecy as to retail prices on a furnace, being in the automotive field i know there is a markup on everything right down the line, but i have yet to find any sort of pricing on any kind of furnace on-line [to this point anyway].

anyway, sory for the novel, but i want to be informed before i lay out my hard earned cash, if i gotta pay, i gotta pay, i just don't want to get taken, so i figure the more i can learn, the better.

thanks,

t

tomz71ss

03:53AM | 03/27/05
Member Since: 11/13/04
90 lifetime posts
again, don't get me wrong. i don't expect people to do something for free. as i said, i'm an auto tech by trade,[ i work for a new car dealer] and i have spent countless hours on training, and have invested in over $70,000 worth of tools to perform my job, so i understand the concept of getting paid for knowledge rather than the actual time needed to perform a certain task. i also understand price mark up, as that is a large part of the business i am in. and as far as posting on the web to get free info from a pro, i thought that was the idea to an extent, as i frequent many automotive related sites, i do try to help out with the knowledge and experience i've gained over the years, but anyway, in retrospect i was a bit blase with my description of the install. i guess initially i was just stunned at the difference in price between me buying the furnace, and buying the furnace and having it installed, as the tech told me the current duct work was fine, so it looked to me as though it was just a matter of plenum fabrication and dialing in the furnace.

i didn't mean to offend anyone with my questions [or this reply for that matter], but i just wanted to try to educate myself on what is involved here so i can make a sound decision on where i buy a replacement and who does the install.

thanks again,

t

tomz71ss

02:57PM | 03/27/05
Member Since: 11/13/04
90 lifetime posts
thanks again for the response, and you are 100% right in your last post. phones will be ringing tomorrow.

tomz71ss

04:11PM | 04/28/05
Member Since: 11/13/04
90 lifetime posts
after a few phone calls, i found a local professional that can acomodate my HVAC needs.

my initial estimate was from a 'big' local company, and was given by one of it's tech's, and as mentioned in my first post, it seemed strange how he presented it to me.

well, after a few calls, i got in touch with some one who actually did some 'on site' research as to how my home was set up, how many rooms, how many windows, doors, size of the house etc., he actually took the time to see what we needed to heat/cool my home, rather than a quick 'you need this, and i haven't even looked at what you're heating/cooling'.

i am now awaiting the install, and have called the owner of the company a few times with questions on different things and he has been more than happy to answer all my questions without giving me a 'rush' job on the phone.

anyway, i just wanted to say thanks for the advice given to me on this subject, as it put me in touch with someone who knows what they are doing, and is not afraid of giving good customer service [as he put it in our last conversation, 'you're the customer, i do whatever it takes to make you happy, and satisfied with the product i install'].

thanks again,

t
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