COMMUNITY FORUM

carolynnchase

07:44AM | 12/08/06
Member Since: 12/07/06
4 lifetime posts
Bvhvac
Just purchased and had installed a TRANE 14 SEER Gas/Electric furnace. This is outdoor ground installation. Furnace contractor's estimate called for installation of a premanufactured pad. Owner's manual for furnace shows illustration with "support pad installation" which is a solid structure under the entire furnace. Installers put my new furnace on an existing cement pad which is small than the new furnace and put four 4x4 pieces of lumber between furnace and cement pad (two going width direction and two going length direction). Furnace now is not level and one end is in dirt. Furnace installer says the lumber is a "premanufacture pad." Installer also refuses to provide itemized invoice for charges against estimate even though some work will not be done as estimate items not correct. How do I resolve this?

carolynnchase

08:42AM | 12/08/06
Member Since: 12/07/06
4 lifetime posts
Thank you for your thoughts. However, when I am paying $9,400+ for a furnace installation, I am not the least bit interested in teaching the contractor how to do an installation. I am also a senior citizen, female, and certainly not strong enough to go about prying up a 2-5 ton furnace to put Quikrete under it. So your suggestion is not realistic nor reasonable in my opinion I am asking for advance on what a premanf. pad should look like & how to deal effectively with a contractor who is not delivering proper service.

carolynnchase

01:32PM | 12/08/06
Member Since: 12/07/06
4 lifetime posts
As requressted, here is the model number of the Trane 14 SEER Furnace:YCY-IOM-1E-18-EB21D7-6.

I would appreciage it if anyone can give me a description of what a premanufactured PAD for this model furnace looks like, so I will be more knowledgeable while trying to talk with my furnace contractor to resolve an incomplete installation. Thank you.

carolynnchase

06:47PM | 12/08/06
Member Since: 12/07/06
4 lifetime posts
Perfect! Thank you so very much. We do have the furnace model, and the info from the websites you supplied at least will let us talk intelligently to the contractor about the heat pads. So now we can work on a solution. I really appreciate your help.
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