I recently hired Permacoat to paint my wood- shingled house. I wanted low maintenance, and I love the look of wood shingles. The cost of the installation was very high, but I felt it would be a good investment in the long run. The salesman told me that the wood on my house was in very good condition. The two sides of the house are exposed to the elements, so there was quite a bit of peeling paint. I was told the installers would "feather-sand" the house, and the house may have an alligator appearance when done. When I saw the finished product I was devestated! There were some small things, like painting the soffits and clogging up the holes with paint, painting a portion of the threshold - the portion that shows when the screen door is closed, and painting the rubber strip at the bottom of one of my two garage doors. But worst were the sander marks all over the house. Deep swirls, gouges, and indentations were clearly visible everywhere. When I complained to the owner, the painters came back and re-sanded and repainted the sides. Now there is no longer any shingle definition, and the wood grain has completely disappeared. The house looks like painted aluminum siding. The owner says he can fix this by sanding again, and the painters are returning for a third time. Will all this sanding hurt my house? Will it affect the insulation in the cold winters? Is this standard practice? I can't help feeling I'm being snowed. I'm a single female, and the owner originally dismissed my complaints and implied that I was being unreasonable. HELP!

Stephanie38