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Stephanie38

03:08PM | 09/02/04
Member Since: 09/18/03
33 lifetime posts
Bvbrush
I recently hired Permacoat to paint my wood- shingled house. I wanted low maintenance, and I love the look of wood shingles. The cost of the installation was very high, but I felt it would be a good investment in the long run. The salesman told me that the wood on my house was in very good condition. The two sides of the house are exposed to the elements, so there was quite a bit of peeling paint. I was told the installers would "feather-sand" the house, and the house may have an alligator appearance when done. When I saw the finished product I was devestated! There were some small things, like painting the soffits and clogging up the holes with paint, painting a portion of the threshold - the portion that shows when the screen door is closed, and painting the rubber strip at the bottom of one of my two garage doors. But worst were the sander marks all over the house. Deep swirls, gouges, and indentations were clearly visible everywhere. When I complained to the owner, the painters came back and re-sanded and repainted the sides. Now there is no longer any shingle definition, and the wood grain has completely disappeared. The house looks like painted aluminum siding. The owner says he can fix this by sanding again, and the painters are returning for a third time. Will all this sanding hurt my house? Will it affect the insulation in the cold winters? Is this standard practice? I can't help feeling I'm being snowed. I'm a single female, and the owner originally dismissed my complaints and implied that I was being unreasonable. HELP!

Stephanie38

5slb6

03:33PM | 09/06/04
Member Since: 07/28/02
1356 lifetime posts
I am not sure how sanding is going to bring back the texture to your siding. The sanding may get rid of some of the gouges and swirl marks but I think you will just have to live with it.

I don't know how sanding the paint will affect your insulation. They did not tell you the paint would add insulation factors to your house did they?

Good luck on this.

Stephanie38

04:04PM | 09/06/04
Member Since: 09/18/03
33 lifetime posts
No, they never said anything about insulation. I was just getting concerned that they were sanding so much there would be nothing left of my shingles! (I'm not too savvy about this stuff.)

As far as living with the sanding marks, I just can't. You wouldn't believe the terrible job they did. I had neighbors commenting on it! I wouldn't be so stubborn if it didn't cost so much,if it wasn't permanent, and if their advertising hadn't gone on and on about their specially trained "installers". Am I being unreasonable?

5slb6

02:23AM | 09/08/04
Member Since: 07/28/02
1356 lifetime posts
If your house looks worse now than before the painters got there I don't think that you are being unreasonable at all. But also if this an older house it will not look brand new by painting it either.

Good luck on this.

Stephanie38

11:25AM | 09/08/04
Member Since: 09/18/03
33 lifetime posts
Thanks for your replies. The painters came back (a completely different team this time) and spent a day re-sanding one side of the house and the front. The sander marks are less noticeable, but the shingle definition is gone completely. They put a coat of primer on, and haven't been back in a week. So we'll see....

Thanks again for your advice. I appreciate it.
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