COMMUNITY FORUM

dashman1

05:29PM | 09/25/07
Member Since: 08/05/05
2 lifetime posts
Bvflooring
Ok,

My finished basement got 2-3 inches of water in it when my sump failed. I called Winfrey Chemdry immediatly (within 20 minutes of water entering). He came out and extracted the water while the plumber fixed the sump.

Here's the problems .... 2 days after, I asked him the bill total so far for the restoration .. he told me $1700. He comes back saturday, and via phone tells me we need to remove the carpet, it has a "level 3" contamination (no testing was done?). So I tell him to go ahead and pull it. He takes it out in sections, leaving "contaminated carpet" under some furniture, and throws in in the side yard, in both my and my neighbors yards, which I got to clean up when I get home from work on sat.

Then he hands my wife a bill for $5,000!!!! He charged $1,400 for removing a 18 x 13 area of carpet, and everything else was far above what he said it would be. Am I crazy or is this normal?

Furthermore, when he "extracted & dried" the finished basement, he left flooded carpet in a 14' storage area under the stairs, never touched the actual sump room (furnace room), laundry room, or attached stairs. Mold followed his "mold treatment", and from what I've read, you are supposed to thoroughly clean the surfaces BEFORE you try to kill the bad stuff with chemicals, but all he did was lightly spray the floor area with a chemical of some sort.

After he pulled his "drying equipment", 4 doors swelled up to non-functioning status, and mold grew behind ALL THE TRIM up to 2" (not complete coverage, but large patches). So I got to pull ALL THE TRIM, clean, kill mold, and then replace the trim.

I might be nuts here .. but is any of this normal for water restoration? Seems more like a job half done and twice billed, but I hope you guys will give me your input here.

Billhart

07:59PM | 09/25/07
Member Since: 04/25/05
1918 lifetime posts
First you need to call your homeowner insurance co.

Depending on the terms of your policy they will probably pay for this.

Even if they don't they should be able to help you on determining what needs to be done.

" "level 3" contamination"

I don't believe that there is any such thing.

Go to the FEMA website and they will have detailed info on how to cleanup or links to such information.
Click_to_reply_button
Inspiration_banner

INSPIRATION GALLERY



Post a reply as Anonymous

Photo must be in JPG, GIF or PNG format and less than 5MB.

Reply_choose_button

captcha
type the code from the image

Anonymous

Post_new_button or Login_button
Register

Few projects are more fun than upcycling a vintage piece in a surprising way. Outfitted with a sink and a delicately tiled... Built on a rocky island in the Drina River, near the town of Bajina Basta, Serbia, this wooden house was cobbled together ... Large steel-framed windows flood the interior of this remodeled Michigan barn with daylight. The owners hired Northworks A... Edging formed with upside-down wine bottles is a refreshing change. Cleverly and artistically involving recycled materials... A Washington State couple called on BC&J Architects to transform their 400-square-foot boathouse into a hub for family bea... Similar to the elevated utensil concept, hanging your pots and pans from a ceiling-mounted rack keeps them nearby and easy... For windows, doors, and mirrors that could use a little definition, the Naples Etched Glass Border adds a decorative flora... The thyme growing between these stepping stones adds a heady fragrance to strolls along this lush, low-maintenance garden ... Decoupage is an easy way to add any paper design to your switch plate, whether it is wallpaper, scrapbook paper, book page... Twine lanterns add pops of crafty—but sophisticated—flair to any outdoor setting. Wrap glue-soaked twine around a balloon ... When securely fastened to a tree or the ceiling of a porch, a pallet and some cushioning make the ideal place to lounge. V... Reluctant to throw away any of those unidentified keys in your junk drawer? Hang them from a few chains attached to a simp... A stripped-down model, sans screened porch, starts out at $79,000. Add the porch, a heated floor for the bath, and all the... Salvaged boards in varying widths and colors make up the dramatic accent wall in this attic space. The high-gloss white of... This garden shed has been decked out to the nines. Designer Orla Kiely created the intimate home for a flower trade show, ...
Follow_banner_a
Newsletter_icon Google_plus Facebook Twitter Pinterest Youtube Rss_icon
 
webapp2