09:51AM | 01/03/11
Member Since: 01/02/11
5 lifetime posts
I need some help. My wife and I recently bought a home and we're working on the standard improvements. When we paint a room we also go in and change the outlets and switches. I did this in a bedroom and bathroom and I changed out them all and they worked fine (checked them all as I went along). However, when I got to the GFCI major problems developed.

There are two cables coming into the wall box where the GFCI is located. The old GFCI had the two hot and two neutrals wired into where the line wires would be landed. When I replaced the GFCI I landed one set on the line terminals and one set on the load terminals. The outlet will not work (GFCI will not reset) and worse none of the other outlets on the circuit will work either. I reversed the wiring and am sure I have the correct wires landed on the line terminals and the correct on the load.

The only way I can get the GFCI to reset and all the outlets on the circuit to work are to land both pair of cables on the line terminals. This doesn't seem safe to me. Anyone have any advice on what to check? Is it safe and can I operate the outlet and circuit in this manner.

Thanks for the help.


10:56AM | 01/03/11
Member Since: 07/22/04
511 lifetime posts
Some devices plugged into GFCIs will cause nuisanse tripping such as refrigerators and other inductive loads.It's perfectly safe the way it was wired originally.


11:14AM | 01/03/11
Member Since: 01/02/11
5 lifetime posts

Thanks again. Just to make sure we're both on the same page. It's safe and okay to have two hot wires and two neutral wires wired into the back of the same terminals? I will be using the back wiring method of wiring into the GFCI.

Thanks again.


12:26PM | 01/03/11
Member Since: 07/22/04
511 lifetime posts
The only thing you're not supposed to do is have 2 wires under 1 screw terminal.The way you're going to do it is OK. The best way would be to connect the 2 hots along with a short jumper(called a pigtail)together with a wire nut,then connect the pigtail to the gfi.
Same for the neutral.If possible avoid the back wire push in connections,they have a tendency to fall out.
The grounds you can just twist together,leave one a little bit longer and connect it to the device.


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