Re: TimberTech XLM turning white
Yes we contacted warranty department and got name of a person handling complaints. First time around they responded promptly with a complete repla...
Yes we contacted warranty department and got name of a person handling complaints. First time around they responded promptly with a complete repla...
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ViewsSo happy for you but your post does nothing but make most of us who have had bad experiences with TimberTech feel worse...like chopped liver....(-:...
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ViewsGood luck to all who are replacing their Desert Bronze decking with Timbertech's latest recommendation on their product that went bad. Now they're...
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Views4 weeks and counting since we sent Timbertech an e-mail on the recurring problems with their product. Maybe a letter from a lawyer would work? ...
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ViewsQuoting the girl at TT who you talked to. "Didn't know the color problem...it slipped by them." UNBELIEVABLE....there will come a time wh...
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ViewsLatest update is I sent an e-mail to customer service rep at Timbertech that we have been dealing with along with pictures of our deck. Asked...
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ViewsI think it's about time for a class action suit. And for Timbertech via Roslyn to say she doesn't have e-mail who is she kidding. They all have e...
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ViewsJmerchant...thanks for the update. I hope you're right on the new product. But that's what they told me with Desert Bronze...that it is a new pro...
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ViewsI have to correct my post, this will be second replacement not third. ha.ha freudian slip? or looking into the future? I'm in the same position ...
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ViewsWe may be going into our 3rd replacement of our deck. Mountain Cedar chalked and company replaced it. Now we have Desert Bronze that has scorched ...
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ViewsTimbertech sent Deckmax in to clean the top surface of deck. ( Desert Bronze, and our second deck.) They replaced first deck Mountain Cedar because...
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ViewsI haven't checked on here in awhile and now I see some posts that Desert Bronze XLM was also defective? In what way and what is the company doing ...
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ViewsI haven't checked on here in awhile and now I see some posts that Desert Bronze XLM was also defective? In what way and what is the company doing ...
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ViewsWell the runaround is happening now. I e-mailed Timbertech customer service and got an e-mail telling me they'll send me a warranty packet. I sai...
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ViewsSounds like the same old answer when you contact Timbertech...surprise???? What a line. In the meantime two of our suppliers have also stopped sel...
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ViewsSame scenario we are going through. I think the Desert Bronze is a bad run like their Mountain Cedar was. I have started the process of contact...
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ViewsThey are selling a defective product, and they know it's defective. I agree in having to replace every two year....absolutely ridiculous!! So...
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ViewsWow that is the worst I have seen...have you contacted Timbertech and I think we would all love to hear their answer. I still think with all the...
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ViewsI agree that there must be a lot of complaints out there and how Timbertech handles them is all different from what I read. We replaced our deck a...
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ViewsWow unbelievable. As I said before I'm not contacting them until the Fall as I'm really too upset with them and this latest product. For now I jus...
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