Re: TimberTech XLM turning white
Yes we contacted warranty department and got name of a person handling complaints. First time around they responded promptly with a complete repla...
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magster
Member since 05/01/10Recent Posts
over 1 year by magster
146
answers980
Views
Re: TimberTech XLM turning white
So happy for you but your post does nothing but make most of us who have had bad experiences with TimberTech feel worse...like chopped liver....(-:...
over 1 year by magster
146
answers767
Views
Re: TimberTech XLM turning white
Good luck to all who are replacing their Desert Bronze decking with Timbertech's latest recommendation on their product that went bad. Now they're...
over 1 year by magster
146
answers164
Views
Re: TimberTech XLM turning white
4 weeks and counting since we sent Timbertech an e-mail on the recurring problems with their product. Maybe a letter from a lawyer would work? ...
almost 2 years by magster
146
answers86
Views
Re: TimberTech XLM turning white
Quoting the girl at TT who you talked to. "Didn't know the color problem...it slipped by them." UNBELIEVABLE....there will come a time wh...
almost 2 years by magster
146
answers617
Views
Re: TimberTech XLM turning white now scorched
Latest update is I sent an e-mail to customer service rep at Timbertech that we have been dealing with along with pictures of our deck. Asked...
almost 2 years by magster
146
answers200
Views
Re: TimberTech XLM turned white. After Deckmax..now it's scorched!
I think it's about time for a class action suit. And for Timbertech via Roslyn to say she doesn't have e-mail who is she kidding. They all have e...
almost 2 years by magster
146
answers219
Views
Re: TimberTech XLM turning white
Jmerchant...thanks for the update. I hope you're right on the new product. But that's what they told me with Desert Bronze...that it is a new pro...
almost 2 years by magster
146
answers887
Views
Re: TimberTech XLM turning white after treatment - scorched black
I have to correct my post, this will be second replacement not third. ha.ha freudian slip? or looking into the future? I'm in the same position ...
almost 2 years by magster
146
answers771
Views
Re: TimberTech XLM turning white
We may be going into our 3rd replacement of our deck. Mountain Cedar chalked and company replaced it. Now we have Desert Bronze that has scorched ...
almost 2 years by magster
146
answers482
Views
Re: TimberTech XLM turning white - latest update on our deck
Timbertech sent Deckmax in to clean the top surface of deck. ( Desert Bronze, and our second deck.) They replaced first deck Mountain Cedar because...
about 2 years by magster
146
answers598
Views
Desert Bronze decking
I haven't checked on here in awhile and now I see some posts that Desert Bronze XLM was also defective? In what way and what is the company doing ...
over 2 years by magster
146
answers956
Views
Desert Bronze decking
I haven't checked on here in awhile and now I see some posts that Desert Bronze XLM was also defective? In what way and what is the company doing ...
over 2 years by magster
2
answers547
Views
Timbertech Desert Bronze turning white
Well the runaround is happening now. I e-mailed Timbertech customer service and got an e-mail telling me they'll send me a warranty packet. I sai...
over 2 years by magster
146
answers704
Views
Timbertech Desert Bronze turning white too
Sounds like the same old answer when you contact Timbertech...surprise???? What a line. In the meantime two of our suppliers have also stopped sel...
over 2 years by magster
146
answers303
Views
Timbertech Desert Bronze now going white too
Same scenario we are going through. I think the Desert Bronze is a bad run like their Mountain Cedar was. I have started the process of contact...
over 2 years by magster
146
answers791
Views
Timbertech going white
They are selling a defective product, and they know it's defective. I agree in having to replace every two year....absolutely ridiculous!! So...
over 2 years by magster
146
answers370
Views
Timbertech turning white
Wow that is the worst I have seen...have you contacted Timbertech and I think we would all love to hear their answer. I still think with all the...
over 2 years by magster
146
answers884
Views
Timbertech turning white
I agree that there must be a lot of complaints out there and how Timbertech handles them is all different from what I read. We replaced our deck a...
almost 3 years by magster
146
answers165
Views
Timbertech Desert Bronze turning white on edges
Wow unbelievable. As I said before I'm not contacting them until the Fall as I'm really too upset with them and this latest product. For now I jus...
almost 3 years by magster
146
answers767
Views
