It's to bad that you have had such a bad experience with Sears and Craftsman tools. I have been using them for over 40 years and have
returned tools for replacement on the West Coast, Gulf Coast, and the
Midwest and I have never had a problem with them questioning the guarantee. I have even had them break apart sets to get a particular wrench that they didn't have as a separate item. They have also replaced screwdrivers that were obviously used as prybars and not question the abuse. Perhaps, it has a lot to do with the attitude that ones goes in with that affects the way
the sales persons react. Just my experience and $.02 worth. Peeling tools and acting like a
'butt nugget'............Hmmmmmm.
Post Reply
Watch this Post
