I installed the program, but when I try to view the
plans or the video, the program (and Windows 98 )
crashes. I get an error message that reads " A fatal
exception OE has occurred at 017F:BFF9DFFF. The current
application will be terminated. Press any key." When
I press a key the screen goes black, a tiny
multicolored square appears somewhere off center on the
screen, and I have to reboot. What should I do?