I have an 11 year old Rheem furnace that I am having problems with. It looks like I need a new heat exchange ($600 + 600 labor), ignitor (don't know the cost but I am sure its over $150) and a new circut board ( $250-$400). I understand that the heat exchange is covered by a warranty but I have to pay for the labor and shipping of the product.
I have had two different techmicians come out to the house and this is the info. that they have given me. I have tried to locate an email for customer service for Rheem and there is nothing. I don't feel that I should be putting this much money into an 11yr old furnace. The origional cost of the furnace which included install, 11 yrs ago, was approx. $3000 which included an air cleaner and humidifer. I also do not have the money to pay for the repairs, especially at Christmas time. I woud appreciate any help that you can pass on to me about Rheem and any suggestions you might be able to give me.
Please email me at: alshatter@aaamichigan.com
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