You need to restore the surface to a firm drivable condition. You can directly purchase road base from a local rock and gravel supplier. The trucks will spread the materials by opening the tailgate using a chain restraint and moving forward. In my experience, very little additional grading or work is required. Road base is 3/4 inch limestone mixed with 50% crushed lime fines and builds up an almost cement-like surface with very little loose gravel (bones). This will consolidate the crap the other contractor laid on you and will last several years. You need to get about 4 inches on top of soft or unsuitable material.
The ideal would be to have the previous contractor remove his mess and do the job right. I suspect that would entail at a minimum a letter (registered mail) sent to the contractor and copied to your lawyer, the building department and any licensing agency if applicable. If the contractor remains unresponsive, you could file for a civil judgement in either small claims (up to $2000) or civil court. The matter should be cleared up before you ever reach a hearing, but you can easily win a judgement if you document your case and present it. Collecting on a judgement is another matter. If you want the job done right, buy the materials directly to save money, or hire another contractor. I have done numerous roads and driveways and never needed to hire a contractor. Road base can be hand leveled or harrowed and spread using a small 4WD rental tractor. Your vehicle will compact the drive shortly.
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