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maytag neptune washers
Posted by Chris Ultree on January 27th, 2004 10:03 PM
In reply to Maytag: an expensive mistake by Jennifer Stewart on January 23rd, 2004 11:00 AM [Go to top of thread]
I purchased a "4000" series over three years ago. And like all the other complaints I've been reading, I have experienced mold too within our first year. After having an aftermarket kit installed the problem reoccurred again within a few months. Again another kit was installed. However this time the technician sat my wife down and calmed her by telling her is was her washing habits! He insulted her by telling her that it was our fabric softener that was the root of all our evils. He made a suggestion of washing our whites last and to put a diluted solution of bleach and water into the fabric softener cup. Under no circumstances were we to put anymore softener in the cup or machine. We documented all involved to ready a lawsuit and we followed the last suggestions in order to seal our case. Much to our dismay, not only did the mold not reappear, but we didn't have to one time leave the door open to "dry out". The machine also lost a control board but fortunately it was under warranty, too. The same technician come out to make that repair too. His suggestion to us was to look at the washer as a computer that washes clothes. He went onto state that with the circuitry involved it was like that of a computer. He asked if we had a home computer and asked if we protected it with a surge protector. To make a long story short, we installed a heavy duty surge protector and with the thunderstorms we experience, to date no other electrical problems have existed since. My conclusion is in all fairness to Maytag, they seemed a little to eager to produce a new style machine, without researching all of the possibilites of what should be done to keep an "advanced" machine like this going. I now beleive that it is their failure to educate and update their consumers of self fixes that could be easily performed. Was this post helpful? Yes: or No:
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Two Dudes by Deb 2/2/04 06:36 PM My 82 year mother was scammed. by Susan Wheland 2/23/04 07:27 PM control board and motor package by Frank Shima 2/24/04 01:19 AM washer stops by Bill 3/6/04 12:47 PM neptune troubleshoot by Never again !!!!! 3/6/04 01:13 PM Neptune Trouble by Russ 3/9/04 06:42 PM maytag mahiem by larry trost 4/20/04 11:45 PM Neptune Washer by Bridgette 6/29/04 09:35 AM Maytag Neptune Washer by Unkydave0331 10/24/04 09:48 PM ( : 1, : 0) Neptune by RosemaryT 11/17/04 06:21 PM ALL FRONT LOAD NEPTUNES by FACTORY TRAINED 6/26/04 11:53 PM ( : 1, : 1) LOUDMOUTH by SHOUTER 6/27/04 12:04 AM Maytag repairmen by not able to wash 7/19/04 08:53 PM Re:Maytag Repairmen by Diane 7/19/04 09:39 PM Q for Factory Trained? by chris 9/6/04 10:44 AM maytag neptune by elaine 9/9/04 01:21 PM Neptune FL by Diane 9/11/04 11:47 PM Front Load Neptunes by Cathy 9/14/04 02:48 PM factory trained id stupid by Dirtbag 9/16/04 04:30 AM The Notorious Neptune Washer by Unregistered-In Michigan 10/21/04 10:37 AM "factory trained" isn't by Dirtbag 9/16/04 04:32 AM NEPTUNE REPAIR MAN, UGH! by MRPOW 9/19/04 12:22 AM notorious neptune by no neptune-michigan 11/5/04 01:07 PM Health problems by Cookie 1/25/05 06:40 AM Appliance repairs by Just a thought 11/9/05 09:35 PM Neptune Washer by Julie Leto 12/30/04 09:19 PM Maytag Class Action Lawsuit by Diana 1/1/05 02:25 AM ( : 1, : 0) Bearings! by revlimit 2/15/05 10:45 PM Maytag Washer Neptune Bearings by vonschultz@comcast.net 2/27/05 11:17 AM ( : 13, : 1) How do I get rid of my washer? by Former Maytag Customer 9/30/04 10:20 AM Maytag Repairman? by rslezak 7/25/04 02:01 AM all front load neptunes by just looking 9/7/04 09:24 PM maytag neptune washer by william lane 2/26/05 04:31 PM Matag Neptune front load..and dryer.. by Doris B 9/11/04 11:56 PM ( : 1, : 1) Maytag Neptune by Diane 9/12/04 12:07 AM Maytag Neptune by Mary Ann 9/13/04 09:54 PM Maytag Neptune Fl by Diane 9/13/04 10:10 PM Class-action settlement by Eric 9/15/04 12:16 AM My Maytage sucks by Melanie B. 12/7/04 10:29 AM matag sucks by g-dad@qwest.net 11/8/07 05:31 PM ( : 1, : 0) Maytag recall--paperwork lost! by Maytagrepairstwo 1/26/05 10:07 PM Neptune by btous2@yahoo.com 9/27/04 12:09 PM Stop Yelling by Diane 6/27/04 06:27 PM Neptune FL nightmare by Traci 7/8/04 07:10 PM LOUDMOUTH by pm 7/18/04 12:23 AM Neptune smell by Albert Einstein 7/28/04 09:57 AM awaiting repair by penny 8/11/04 12:28 PM Maytag Warranty by Crosby 9/12/04 03:58 PM Neptune Stackable by Silver Spring 8/11/04 09:42 AM Neptune by rslezak 8/11/04 10:01 AM Maytag Neptune by Maytag, once shame on you, twice shame on me! 9/1/04 05:00 PM Maytag Neptune by DAB 9/24/04 12:18 PM maytag neptune by timpark 9/3/04 07:18 PM hope this helps by panther_v 11/16/04 10:31 AM Neptune Mold by diane_rene2004@yahoo.com 4/30/05 09:27 PM Maytag Neptunes frontloader by Diana in Sacramento 12/8/04 01:53 AM broken again! by nina14 1/4/05 08:08 PM Magtag by Donna 1/14/07 12:07 PM Maytag Neptune Washer by korydoerfler 2/10/05 03:03 PM won't drain even on Max extract by Tonya Owens 3/9/04 12:52 PM maytag neptune by Viola 3/11/04 06:22 PM MAH 4000 Neptune by Rick Miller 4/28/04 03:41 PM MAH 3000 by Sparky 5/4/04 09:07 AM Neptune not spinning by Cristy G 3/18/04 04:23 PM Neptune won`t spin by Janet Story 3/23/04 09:15 AM Neptune main circuit board problem by Shirley Heilesen 7/7/04 05:35 PM Nebptune not Spinning by Karen Bartle 5/3/04 09:24 AM Maytag Neptune by Sharon Bryant 6/4/04 02:35 AM Lawsuit Information by Tinto 7/4/04 01:43 AM Me too! by Mark F. 5/17/04 10:12 AM Maytag Neptune by William Andrus 7/16/04 08:50 PM Neptune lawsuit by gunners 10/23/04 09:24 AM neptune not spinning by cherylh3 5/11/04 09:34 AM Maytag class action suit by Shirley 5/18/04 02:06 PM MAYTAG CLASS ACTION SUIT by WERNER 7/5/04 08:24 PM Neptune Washing Machine by Mari 10/16/04 10:32 PM Neptune Washer by Kevin Scott 9/14/04 10:59 AM unbalance by hideaway 4004 9/18/04 02:13 AM would like info on lawsuit by Gretchen K 5/22/04 08:58 PM Neptune broken again by Steve M 5/25/04 12:12 PM GE Profile mold problem by onecent 8/10/04 09:45 PM Smell & mildew by MAACKLEY 8/12/04 02:52 PM Re; GE Profile Washer Mold by pennyhughes 8/14/04 05:54 PM Ge Washer by bgwild 9/6/04 02:49 AM FRONT LOAD NEPTUNES by FACTORY TRAINED 6/27/04 12:02 AM LOUDMOUTH by SHOUTER 6/27/04 12:09 AM FACTORY TRAINED by disgruntled 9/13/04 01:45 PM Mr. Factory Trained by dogmentality 6/2/05 02:19 AM maytag neptune lawsuit by mary_barclay@hotmail.com 7/22/04 04:29 PM lawsuit by bluemoon 9/14/04 09:20 AM Neptune lemon by Shirley 9/15/04 10:59 AM Neptune Mold by Regina Kern 6/14/04 10:19 PM Mold / Stinks by Thomas McHugh 6/16/04 11:52 AM Mold / Stinks by Thomas McHugh 6/16/04 11:52 AM Neptune washer problem by judypeterson@hotmail.com 8/31/04 09:17 PM Washer from Hell by LMBaraga@aol.com 9/15/04 04:27 PM Neptune Class Action Suit by Diane 9/15/04 04:52 PM Maytag Problems by Terri Gessell 4/13/04 05:06 PM MAYTAG ISSUES by LINDA 6/10/04 08:32 PM ( : 1, : 0) NEPTUNES by CRAIG 6/20/04 02:20 AM neptune washer front load by cara babiasz 3/31/04 10:37 AM NEPTUNE WON'T SPIN by STEVEB 6/21/04 08:33 AM NEPTUNE LR code by Albert Einstein 6/21/04 09:09 AM Maytag Junk by Gil Primeau 4/22/04 05:07 PM what about the top loading? by cc grendel 5/3/04 10:47 PM Maytag Top Loader by Peter Zaleski 5/7/04 03:31 PM NeptuneTL washer by Judi,Pa. 7/24/04 10:03 PM Maytag & Mercedes by Greg Stephens 5/5/04 02:54 PM There is a way by John 5/14/04 06:25 PM Agreed by Tinto 7/4/04 01:53 AM Maytag Neptune by Ed Is angry 6/20/04 10:06 PM washer stops by Rachel 3/25/04 07:14 PM neptune stops by Albert Einstein 3/26/04 10:28 AM Washer Stops by Rachel 3/27/04 10:17 PM Maytag quitting by N. Chapman 4/2/04 10:16 PM to unlock door......... by Albert Einstein 8/5/04 10:19 AM Neptune Quality Issues by Thomas Gordon 3/11/04 01:42 PM Neptune MAH 3000 by Jack Bogle 3/21/04 11:57 PM Aircraft by Mike 4/8/04 08:09 PM Neptune washer AND dryer by Cindy Peterson 4/26/04 04:18 PM Aircraft by Danielle 5/12/04 12:52 PM piece of junk neptune washer by pat watson 4/9/04 11:25 PM Neptune Washer - Stinky Mold! by Chris Gilmour 5/20/04 02:35 PM Maytag Neptune mold problem by Network News Show 7/14/04 04:25 PM Maytag info by Bob 3/7/04 12:48 PM LOCKED ROTOR by ROXIE 3/13/04 06:02 PM re locked rotor by Bob 3/13/04 07:29 PM Locked Rotor by penny gallon 3/20/04 10:34 PM researching stackable Neptune by Bob L SEATTLE 4/21/04 12:55 PM FORGET NEPTUNE WHAT A N INFERIOR PRODUCT by Bob landre seattle wa 4/22/04 09:23 AM Neptune washer line by John Doe Service Tech. 6/18/04 07:40 PM Neptune and longevity by Diane 6/22/04 05:12 PM DITTO by Don W 8/28/04 05:00 PM brainwashed by Larry 9/15/04 11:43 PM Neptune washers by JDST 6/25/04 09:31 PM Board and Motor NOT a kit by David 5/12/04 06:48 PM MAYTAG COMPUTER BOARDS by RICH 5/25/04 06:55 PM Board and motor kit by Albert Einstein 5/26/04 09:19 AM Maytag Neptune Washer by Saje 6/21/04 04:43 PM You got ripped off by maytag girl 9/13/04 11:35 AM front loading Neptune by paddymae 4/19/05 09:01 PM inside door wore out by velcro 10/26/04 01:36 PM Maytag Neptune Mold and Problems by Hope Burress 3/11/04 10:30 PM Maytag MAH 5500BWW by Jean Landolt 3/23/04 09:22 PM Was going to purchase by Karen 3/21/04 11:34 AM Thats why you Should Buy a Bosch by Corey SMITH 3/23/04 11:29 PM Cancelled Maytag order by Demetrius K. 4/30/04 01:08 PM Also looking at LG by Debbie Sewers 7/8/04 10:51 PM Neptune Washer/Mold by Heidi 7/16/04 12:21 PM Smelly washer by Jayne 7/20/04 11:41 AM Maytag mold + illness by Ellen 3/11/04 04:46 PM Maytag mold by Susan Lubar 3/13/04 02:26 PM Re: Maytag mold & illness by Cathy Burian 5/3/04 08:51 PM Maytag Mold by Jane Rehmke 5/16/04 11:29 PM Mold and Illness by Ron Morris 7/4/04 12:49 PM
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