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Warrenty not being acknowledged


Posted by Lei on April 8th, 2004 03:43 PM
In reply to Sliestone-in response to Phyllis by Eric on December 31st, 2003 12:13 PM [Go to top of thread]

Eric,

Maybe you can help me too. I have been trying to contact Mark Growberry with SileStone in Atlanta. We installed our countertops 6 years ago and had no problem, until December I found a small 1" crack next to the sink and the cook top. I called my Kitchen Cabinet company who contracted silestone to install our countertops. That was January. Since then I have been getting the runaround. Today finally an installer from SileStone came in and told me that the crack was cause from tempertature change. This answer is not acceptable to me. I called Mark again and he had my secretary call me back. She was unable to explain the decision. I asked her to ask Mark to call me and left him another message. I have yet to hear from him.

I can be reached at lrhyne@adelphia.net

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