Thank you for your detailed information on removing the mirror button. It worked like a charm. Katie, thank you for leading us to the solution. My mother could not believe that I was able to come in, look on the internet and find the answer to our problem. She sends many thanks to all of you! Only other advice
I would give, is to make sure you have a wet towel covering your dashboard when you do this. I was there to catch it, otherwise we would have had a melted dashboard.