Moderator Post (s) for this thread: >Andersen leaking?bytomh on 10/21/2004
We have a problem with an arched Anderson Window that leaks and has caused damage in our home. We tried to contact Anderson Windows (which is next to impossible)and finally after weeks of complaining we convinced the retailer, where we purchased the windows, to send an Anderson Representative to repair the window. The repair lasted for about a year, then it began to leak again. We have already replaced dry wall, insulation and repainted. (Not to mention the water damage that ruined a very expensive antique breakfront.) This time I have not been able to get anyone to respond to the problem. We think that Anderson sold these windows knowing that there was a problem with this particular model. We would like for Anderson to replace the window, the drywall, insulation and repaint this time. Who can I contact. The Anderson 800 number is useless. Has anyone else had this problem? Who can I contact? I paid quite a lot of money extra to get the Anderson Brand windows and I would think that they would stand behind their products.
Thanks,
Sharon Curtis
Post Reply
Watch this Post
