HOUSE WAS BUILT IN 1999 AND USED VETTER WINDOWS HAVE HAD PROBLEMS EVER SINCE TOOK ALMOST 2 YRS TO GET THEM TO REPOND-THEY CAME AND PUT WEATHER STRIPPING ON BOTTOM OF WINDOWS TO KEEP COLD AIR OUT-LOCKS ARE SO LOOSE THEY DON'T PULL THE SASHES IN TIGHT ENOUGH AND IT DOEN'T PAY TO LOCK THEM-NOW THE WOOD IS SPLITTING AROUND THE PANES OF GLASS-DO NOT, DO NOT EVER USE VETTER WINDOWS AND DOORS ON A NEW BUILDING OR AS A REPLACEMENT THEY ARE THE WORST IN THE WORLD-THEY ALSO SAID THEY ONLY COME OUT TO SEE THE PROBLEM AS A GOOD WILL JESTURE-IN THE MEANTIME BEING ON A FIXED INCOME AND THE COST OF FUEL SO HIGH WE WILL HAVE TO REPAIR TO THE BEST OF OUR ABILITY-ANYONE ELSE HAVE A PROBLEM AND HOW WAS IT SOLVED-I WOULD LIKE TO REPORT THEM TO THE BBB-