Vetter Vinders ..er.. Windows

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There's a thread here on bobvila from 2 yrs ago on problems, ambulance chasing, and some real things that can be done to fix the problems.

See

http://www.bobvila.com/wwwboard/messages/99535.html

One of the postings
(http://www.bobvila.com/wwwboard/messages/251659.html) talks about how to replace the casing.