Pella French door problem

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Has anyone had this problem? I recently purchased a large amount of Pella products including 3 Architectural Series in swing French doors from my dealer in Berwyn , Pa. I am having a major problem with the doors. Everyone, including workmen, children, older and younger members of my family and myself are constantly tripping over the high piece on the thresholds. Just to tell you a few instances: My grandson stubbed his toe, My daughter-in-law tripped on Saturday while carrying a large china platter of food. The platter broke and she fell face first on the floor. She was stunned and bruised. I even watched my contractor catch his boot on the lip. If I had had a movie camera on Saturday ( the debut of our addition) I would forward you pictures of people tripping. If it weren’t so dangerous it would have been comical. My friend, who is a local builder, mentioned that he just used Pella doors on a house he is finishing in Wayne, Pa. I went to look at his. He has the same doors but with smooth thresholds. These are the ones I want. I was told they were no longer available. My present doors are not acceptable the way they are.

I have called customer service and complained to my salesman and regional manager. Hope they will help but it sounds doubtful.