Hardwood repair

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Since the home is new, contact the builder who in turn can put you in touch with the floor professionals who installed the hardwoods.

They will replace or repair the section.

If you feel you want to try it yourself, here's one experts advice:

http://www.woodfloordoctor.com/_ask_the_expert/comp/removing_dents_and_gouges_in_hardwood_floors.html