I PURCHASED CERMANIC TILE WITH A SHINE BUT HOW DO I CARE FOR IT? WHAT CLEANER WOULD I USE &WHAT ABOUT THE SHOE MARKS THAT COME FROM THE HEAL OF YOUR SHOES ARE THEY PERMANENT? I ALSO HAVE CERMANIC TILE FOR MY KITCHEN COUNTER TOPS, WAS THIS A MISTAKE? THE TYPE ON THE COUNTER TOPS ARE NOT SHINY BUT MORE OF A DULL TYPE. HOW SHOULD I CARE FOR THEM?.I ALSO NEED TO KNOW FOR THE CERMANIC TILE ON THE FLOOR, (THE SHINEY TYPE) CAN I BUT WAX ON IT. PLEASE HELP!! THANKS