I have had the same problem for over a year. I sit here now with a notice of late payment for a book I sent back well over a year ago. I have tried several times to cancell myself from this so called club. I am very unhappy with these guys and this so called club. Should you want a great magazine try the FAMILY HANDYMAN this is a greatr magazine and all they want to do is give you some great ideas, tricks, tips and a great product