I just got new vinyl replacement windows and I want to make sure they were installed correctly. When I walked around during installation, I noticed that some of the windows did not fit snug. I figured this was expected seeing as my home is over 25 years old. My question is, some windows had gaps that were about 1/8 to a 1/5 on one side of the window (i.e. upper left side). Should they have used shims or filled the gap with anything other than caulking. I'm no expert, but it seems to me a gap over a certain size should be filled with something other than caulking.
Any help/advice you can give me would be great. I have the manager coming over to discuss this issue and I want to sound like I have some clue as to what I'm talking about. On the other hand, maybe they are correct and I don't have a clue.
Thanks in advance for the help.