02:42PM | 04/06/06
Member Since: 04/05/06
1 lifetime posts
Anyone on this forum had any problems with Reynolds/Atrium vinyl windows? (such as lots of air drafts, cracks in corners of frames/sashes, etc.)


07:15AM | 09/01/06
Member Since: 08/31/06
1 lifetime posts
Oh just wait..the best is yet to come, I have water coming in these windows now as we speak and sitting on the windowsills which are wood, running down my walls under the trim work and this is the third time. My home is not even 3 years old and the builder says they need to be cleaned which I say is BS.When it rains hard the water just pools in the sills because they don't have weepholes and I think these windows are a piece of *****. I suppose i shall call Atrium but I'm sure they won't be of any help.


11:05AM | 04/11/08
Member Since: 04/10/08
1 lifetime posts
I had 13 Reynolds windows installed in my home and would not recommend these windows to anyone. 8 out of the 13 windows had to be replaced due to gas seal failure. Every spring I have 1 or 2 windows growing mold between the panes of glass from this failure. Getting Reynolds to warranty these windows is a hassel.


06:18PM | 04/29/08
Member Since: 04/28/08
1 lifetime posts
I had 11 of these windows installed May 88. I've been satisfied until now-on one of the windows the plastic pieces that hold the window closed broke and split apart, so I can't open the window. Marjo systems of Glassmark Industries installed them and have been out of business for many years. I just looked at my receipts and found that I have 20 year fabrication warranty which is worthless if the business no longer operates. Any suggestions about how I can get these pieces fixed?


08:35AM | 06/16/08
Member Since: 06/15/08
1 lifetime posts
Can anyone tell me how to get in contact with Reynolds to have warranty work done? My information is out dated.


01:20PM | 04/22/13
Has anyone found out who to call for Warranty on Reynolds Windows bought before they sold off their Residential Building Group?


07:46AM | 04/21/14
Member Since: 04/21/14
1 lifetime posts
I also would like info on how to get info on Reynolds warranty. We replaced 13 windows with Reynolds and almost all of them are bad and now need to be replaced. Can find nothing on Reynolds. Please help


12:11AM | 12/21/15
I think I also replaced 13 windows with Reynolds windows and I have problems. I had a couple replaced. I have 3 that are leaking and fog up and one of them has some sort of crumbly stuff in it. I can no longer lock windows because they don't fit together correctly to lock. The weather stripping is falling apart and flaking off everywhere. I too am looking for warranty/repair. If anyone can help, I would appreciate it.


11:35AM | 04/07/17
Member Since: 04/07/17
1 lifetime posts
Same issues with Reynolds vinyl windows fogging up, seals broken. Anyone have any luck in getting warranty ?


11:00AM | 12/26/17
Same here, installed in 2001 and have had a few seals go bad. First round I found that my local norandex was able to warranty them for me. Now with more bad seals it seems they have closed and having a hard time figuring out if reynolds even exists.
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