Latest Discussions : Flooring & Stairs

BV024823

09:05AM | 04/05/21
I purchased $3900.00 worth of vinyl including installation.l When I got home I realized that they charged me the full price of $2.79 a SQ ft when the product was on sale for $2.39. I called and they immediatley issued a new invoice showing the credit of $72.47 and said that they put it back on my charge card. for 4 days following I watched my charge card account and no credit found. I then began calling the Ocala Fl store for the next 10 days. They said that they tried to put it back but it wouldnt go. They then sent the problem to their corporate office who responded that it was the fault of the Synchrony CC and that I needed to call them. I called and they said that LL would have to call their merchant department. I relayed the info. After anothe few days I called the store again and they said that they could do nothing it was up to corporate. I tried calling the corporate office 3 times and got put on hold for over 30 minutes each time before hanging up.
Dont do business with a company that will not return money that they charged you by mistake!!!


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