Latest Discussions : Electrical & Lighting

Jim D

11:55PM | 01/25/05
Member Since: 01/06/01
342 lifetime posts
NM2005 - hi, I have one of those remote-controlled ceiling fan/light fixtures in my home. It replaced another ceiling fan. When the installer put it in, he advised us not to turn off the fan/light by using the existing wall switch that controlled the previous fixture. He said doing so would eventually ruin the remote sensor that communicates with the fixture. We control it strictly via the remote control unit.

My wife bought the fan at H_ome D_epot so you should be able to get the customer service number and/or website info by asking the folks in the store working in that area. As far as getting the model/serial number off your unit, it's most likely on the base area where it attaches to the ceiling - meaning you'll have to pull the fixture down temporarily to get at the info. I'm certain you won't get any troubleshooting help from the manufacturer without the info.

I hope this gives you a little help - good luck! Jim D/West Point, VA

rrsolis

11:41AM | 02/08/05
Member Since: 02/07/05
1 lifetime posts
I was able to track down some phone numbers as I'm having the same problem.

Hampton Bay Customer Service : 877-527-0313

for motor problems.

General Home Products : 877-898-1881

For remote operation problems.

BV009113

09:45AM | 10/03/15
turn off power and within 30 seconds of turning it on hold down the fan off button for 10 seconds and it resets it

BV013643

09:10AM | 04/16/17
I suffered for months and in two seconds, you just solved my remote problem! Thanks for taking the time to post that solution!

BV013702

12:31PM | 04/22/17
Our remote does not have an off button

BV013755

08:03AM | 04/29/17
That didn't work for me, any other suggestions? My fan and light work if I turn them on by the switch but I can't control anything, the light is on and the fan is on high.

BV013899

06:55PM | 05/15/17
I have been fighting with this fan remote forever, 10 seconds holding down the fan off button worked! Thank you!

BV014031

07:48PM | 06/04/17
Thanks for the post. I have a wall mounted remote (uses a 9V battery) which stopped working. I replaced the battery in the wall mount but nothing. Then I followed this post (breaker off then on, then within 30 seconds held the off button down on the wall control for 10 + seconds)and it works again.

Thanks!

BV014051

10:13PM | 06/08/17
On my remote the fan controls work but not the light. Anyone know the fix for it?

BV014070

11:12AM | 06/12/17
No matter what i try, power on/off, hold down off switch, etc, remote will not turn fan on. The only click i hear on the fan is when i hit the "reverse" button on remote, but it still doesnt turn on

BV014104

08:08PM | 06/16/17
Everything works on mine except the low speed on the fan.I tried the power-off/fan-off reset technique but it didn't help.

(I turned power off at the wall switch - is it supposed to be that or the circuit-breaker? .... which is two floors away! In my mid 70's, can I make it up two flights in 30 sec? Hmmm ....)

BV014383

09:56PM | 07/31/17
After reading the posts I tried the power off/on and pressing the off switch it didn't work but when I told my wife that the remote had to be synced to the sensor in the fan she opened the remote where she had replaced the battery and realized she had moved one of the code settings. She moved it back down and tried the fan and it now works.

BV015279

06:42PM | 12/10/17
I could not get my fan remote to work for a while...it had been finicky and stopped responding to the buttons. I tried replacing the battery because the red light seemed to look like it was dying, but that didn't work. I played with the little dip switch things on the back of the remote next to the battery....but put them back in the original position when I found out those didn't do anything. Once the dip switches were in the right position, I turned the light switch off, then held the OFF button for 10 seconds. Then I turned on the light switch and the remote started working again! Thank you!!!

BV015298

08:01PM | 12/12/17
The tip posted about turning off power and back on by holding the fan button worked for me. Thanks for posting!

BV015555

11:54PM | 01/22/18
Great fix thx!!

BV015841

10:15PM | 03/03/18
My Hampton Bay fan also stopped responding to the remote. I did exactly what you said with the stop button and it worked!!! Thank you!!!! The internet is really great sometimes! - Jess in NYC

fishppp

11:54AM | 03/12/18
Member Since: 03/12/18
1 lifetime posts
Our fan remote works to operate the fan but not the light. For a while we could get it to work by pressing another button at the same time as the light button, but that no longer works. I got a new remote, exactly the same as the old one. I didn't install the new receiver that came with it, but the new remote operates the the same as the old one: it operates the fan but not the light. I tried the reset trick given here but it didn't work. Help?

BV015918

09:42PM | 03/13/18
I tried the trick of holding the "Fan Off" button for 10 seconds and it fixed it!!!! Unbelievable! We've suffered for 6 months over this!!! Thank you!

nytex

04:39PM | 03/16/18
Member Since: 03/16/18
1 lifetime posts
I have same issue as fishppp. Fan works but not lights. Anyone have a solution?

BV016261

05:11PM | 04/28/18
I Googled how to fix. Turned off breaker for approx 30 seconds. Pushed on off for 10 seconds, nothing. Pulled ceiling fan cord, and now it all works except the light button. I'm just really glad to have fan back! Thank you!!

BV016262

09:27PM | 04/28/18
It worked like a charm thank-you! I wonder how many people replace parts or the whole fan, because they didn’t know this reset?

BV016287

08:05PM | 05/03/18
I have a Hampton Bay fan/light unit. It has quit working. I've tried turning the circuit breaker off for a minute, then back on, then holding the light or fan button down for 10 seconds. Nothing happens. Any suggestions? John

BV016288

08:11PM | 05/03/18
Ive tried EVERYTHING and am at my wits end with this sensor and remote. The off button for 10 seconds after flipping breaker back on didnt work. In the new sensor instructions it says make sure to manually have fan on highest setting via the pull cord-- how can I tell if its on high if the fan wont turn on without the remote?? ( its not hooked up to any switch at all, just uses remote) Any help is appreciated ! Thanks!

BV016290

08:15PM | 05/03/18
Ive tried EVERYTHING and am at my wits end with this sensor and remote. The off button for 10 seconds after flipping breaker back on didnt work. In the new sensor instructions it says make sure to manually have fan on highest setting via the pull cord-- how can I tell if its on high if the fan wont turn on without the remote?? ( its not hooked up to any switch at all, just uses remote) Any help is appreciated ! Thanks!

BV016370

08:41AM | 05/17/18
I tried turning off the breaker, holding the fan off button for 10 seconds turned the breaker back on and nothing...the light works but not the fan

BV016375

05:32PM | 05/17/18
Wow! I went all last summer without my fan! I can’t believe holding the off button for ten seconds worked. Thanks guys!!!

BV016375

05:34PM | 05/17/18
No need to turn of food the breaker buddy. Just point the remote to the fan and hold “fan off” for ten seconds

BV016458

03:50PM | 05/28/18
Thank you for the post! I don't have an on off for the fan, it's just a button to cycle through the fan speeds. I tried holding the button down for 10 seconds after turning it on and it worked, but at low speed, so I set the remote so that the next push was high speed, tried turning it off and on and holding the button for 10 seconds and it worked great!!! Good info!

BV016510

01:47PM | 06/02/18
The wall switch has an off button. This fixed my issue! Thank you for the information!!!!

BV016531

08:13AM | 06/05/18
This thread got my remote back in action as well, AND from the time I googled "Hamilton bay ceiling fan remote problems" to the time I now write this comment it has been less than 10 minutes!

Wunderbar alles! Arbeit macht Frei!

BV016535

06:16PM | 06/05/18
I googled the model number and found this post. Follwed the directions and bam!!! It worked!!! Thank you so much for your help!!

BV016557

01:56AM | 06/08/18
I'm a handyman and have tackled many a fan problem. Here's a super easy fix that nobody seems to mention here (believe me, I see this quite often):

Symptoms: fan works but light doesn't, or vice-versa, or fan doesn't work on low speed only, or nothing works at all.
Possible cause: Somebody who doesn't know any better pulled one or both the pull-chains.
Reason: Fans that have manual pull-chain switches (most common) are wired such that the pull-chain switch is in series with the remote receiver unit. This means that if the pull-chain switch is in the (OFF) position, the remote control will be unable to get power to the fan motor or light.
Fix: On the remote, press fan(HIGH) and then press light(ON). Then pull the chains until the light comes on and the fan runs on high.
If there is no response from the fan when you do this, you have a different problem.

BV016580

09:05PM | 06/10/18
Turned off breaker 30 sec. Held light off for 12 sec. Remote started working

BV016639

10:48PM | 06/16/18
FYI -- there is a manufacturers installation video for the Hampton Bay "Home Designs" Altura 56" and 68" fan that might be of some use.

https://www.youtube.com/watch?v=3caLs6BGDCU

The remote reset instructions begin at the 14:46 mark.

While this didn't solve my problem (I believe a power surge shorted out my remote receiver) it does show the exact process. I don't think you need to deal with anything at the breaker panel personally and I worked as an electrician for about 6 years. Turning the power supply off at the wall switch should do the job unless for some reason you used a dimmer type switch - (which you should not use with this fan at all). Anyway-- hope you find this additional information helpful.

PS- changing the dipswitch settings in your remote is not necessary. The process will learn if your remote receiver is functioning properly.

BV016869

04:55PM | 07/13/18
The reset method worked for me, but only after I purchased the strongest 9v battery I could find. Glad I got it fixed. Thank you!

BV016953

11:40AM | 07/24/18
My remote stoped working after only 3 weeks of use and this method worked for me. Thanks!

BV016969

06:03PM | 07/25/18
The fan is on (full speed) and the light is off. I can't turn the fan off or the lights on. Been running on hi speed for 3 days. Just bought remodeled unit and there isn't a wall switch. Can't locate breaker to turn fan off. Any suggestions?

BV016988

09:13PM | 07/27/18
Tried all the above, nothing works. I have two fans separate wall switches with remotes. Both went out at same time. I left house with fans on =, when I returned neither fan or lights worked.

BV017119

09:17AM | 08/12/18
That’s not working for me. However, I do know why people are having this issue.

You leave the house knowing the fans work and come back and they are not. Reason? Your house lost power for whatever reason and reset everything. I happened to be around this time when it happened.

Unfortunately none of these steps are making my fan work. I’ll keel trying.

BV017156

05:46PM | 08/16/18
Someone posted this earlier:

"PS- changing the dipswitch settings in your remote is not necessary. The process will learn if your remote receiver is functioning properly."

For my model this was definitely necessary. I tried the reset method using the off button with no luck. When I opened the fan to look at the receiver it had dip switches with settings that were different than the dip switches within the battery compartment on the remote. Once I changed the remote settings to match the receiver it worked fine.

My model on the remote is UC7083T.

BV017169

09:33PM | 08/17/18
The post about the sync bottoms inside the remote worked for me. Thank you so much. I bought a new fan, but before that was installed thought maybe it's just the remote. So I bought a replacement. Then I see all the installation process and might as well do the new fan. Got on this site, and fixed it. Thanks so much.

BV017207

08:06PM | 08/21/18
Thanks for all the suggestions! Here's what finally fixed it for me: The fan speed worked with remote, but the light wouldn't turn on. I tried most everything, including pulling the chain then pressing the remote light button. What finally fixed it was holding down the light button on the remote while pulling the light chain a few times. Holding it down was the key. Hooray!

BV017284

08:58PM | 08/30/18
I had tried the power/off button reset process a few months ago and it worked great. The remote stopped working again this week and I tried it several times on three different days with no results until tonight. This time it started working again but it left me with a new problem. When I turned off the wall switch then held the off button for 10 seconds the fan controls started working and the light would turn on again, but the light won't turn off. I had to go through the whole process again, repeating it twice, to get the light off. The last time I just didn't turn it on. Any ideas what might fix this?

BV017289

11:36AM | 09/01/18
If the reset doesn’t work try changing the code (dip switches) in the remote and receiver - that’s what worked for me.

BV017336

10:44AM | 09/06/18
Thank you!!! This worked for me too!

BV017388

11:04PM | 09/11/18
My medium speed button is actually my high & high button is meduim.... any ideas to try?

BV017398

01:23AM | 09/13/18
How do you know what the correct code for the dip switch is?

BV017478

06:37PM | 09/22/18
BV014383 Your suggestion worked. I opened the remote again and looked at the switches and realized that I had hit one of them when changing the battery. Moved it back down and everything is back to normal. Thanks!

BV017494

11:34PM | 09/24/18
The 'hold OFF button down for 10 seconds' worked like a charm. It helps to warn your wife that you are about to cut the power. It also helps to warn the cat that you are about to run up 2 flights of stairs in 1/2 dark at top speed.

BV017508

11:54PM | 09/25/18
You can try Hover fan.

BV017582

09:52PM | 10/03/18
I don't see my paricular problrm. The light keeps turning on by itself. I find no instructions on the use of the light timer button or the light delsy button. The fan installed approx 3-years ago. This issue started within the lsst month. Thoughts and suggestions appreciated,

BV017608

02:02PM | 10/06/18
BV009113 Oct 3 2015 | 09:45am
turn off power and within 30 seconds of turning it on hold down the fan off button for 10 seconds and it resets it

This worked!!!! We haven’t had a working fan for over a year thank you!!!!

BV017641

10:34PM | 10/10/18
I don't have any chains or a switch that goes to my ceiling fan.. my light has been stuck on and my remote will not turn it off. I have to unscrew the bulbs.. my fan works in all three modes. Any suggestions?? UVWRF-2

BV017793

11:29PM | 10/25/18
Please check your toggle switches on the remote! I accidentally moved once up and left the other down while replacing the battery. Once I realized one toggle switch was not set correctly I moved the second toggle to it correct position and now everything works again. Thank you all for posting what worked and what did not work for each of you. I was able to figure it out based on your recommendations! Thanks again...

BV017798

04:22PM | 10/26/18
Thank you BV009113 for your instant fix for my 2 dead remotes. It came about when I took down 2 perfect running HB fans for a ceiling restoration job. After reinstalling them , the remotes both were dead (batteries OK). Found your old post on line and got immediate salvation for my fans.

BV017833

10:30PM | 10/30/18
My fan was not responding to the remote. I went to the breaker box everything looked fine. I turned off the switch to that room anyways and flipped it back on and the fan turned on by itself and now responds to the remote! Thanks for the tip

BV017858

01:11PM | 11/03/18
My fan works at all three speeds and can switched on and off with remote. However, my light no longer responds to the remote on off switch. I have tried the suggestions of flipping the breaker off then on and then holding the remote fan off button for 30 seconds and still no response when using the button for the light other than using the wall switch. I have changed the battery and checked the toggle codes inside the remote. This problem started when our power had flickered during a storm and then in the middle of the night, the light came on unexpectedly. Since then the remote light button no longer seems to work. Any ideas?

BV017974

02:41PM | 11/14/18
This also worked on my Hunter fan... Thanks so much!

BV018028

08:13PM | 11/19/18
My daughter had the problem with both the light and fan stopped working. Removing the battery cover on the remote, it was apparent that the battery can actually move forward and backward with a slight bump. On a hunch, I noticed that the four dip switches were all in the forward position, which is where they would all be if the battery had slammed into them. So I just repositioned the one on the right, nearest to the battery, into the back position. Both the light and the fan now work.

BV018040

02:58AM | 11/22/18
Great thank you so much for the tip, I’ve been trying to do so many things to get it fixed and thought of calling an electrician. However I gave a last try on Google, and found this post. Very helpful, thanks again

BV018185

12:18AM | 12/12/18
Thank you!!!!

BV018189

02:24PM | 12/12/18
Where can I get a new remote for my Hampton Bays ceiling fan? The dog chewed ours and the fan won't turn off.

BV018239

06:56PM | 12/19/18
Fan remote works and has the batteries replaced. The fan is spinning and the light works. No response from the remote and both seem to be working.

BV018239

06:57PM | 12/19/18
The fan is a Hampton bay and is probably 10 years old. I don’t see any “on off” button on the remote

BV018265

02:33PM | 12/25/18
The handyman’s trick from June 8 solved my problem!! The remote reset did not.

BV018422

05:17PM | 01/14/19
I had to do it 3 times but it worked for me turning off circuit breaker for 30 sec then pressed the off button for 30 sec. Thank you.

BV018563

10:04AM | 02/01/19
Does anyone know if there is a sensor inside the ceiling fan that could get removed or damaged? We had a kitchen restoration done and the fan and remote worked fine before, but after electricians re-installed the remote wouldn't work. They just came to try and fix and told us it looks like sensor isn't in fan. Not sure they know anything, and I tried all the reset solutions posted here but they didn't work

BV018594

08:31PM | 02/04/19
I've had my Hampton Bay remote/receiver for about 15 years and love it. It stopped working the other day. i've tried all of these power off/reset sequences many times and believe mine has just died. Great news - I can buy the same unit for $20 on amazon. There are install videos out there.. and for the post above on locating a 'sensor', it seems from the videos that the receiver is placed in the hub by the ceiling, so should be an easy, and inexpensive, remedy. Maybe yours came out and was lost in the remodel?

BV018629

10:17PM | 02/07/19
Moved into a new house and the remote stopped working for us. Tried all the fixes suggested here but nothing is working. Since I didn't assemble it, I don't know what the receiver's code would be. My remote has the first three switches up, and the fourth down. How can I know that this isn't an issue of having inadvertently bumped the remote's code? I don't see a way to check the receiver's code without somehow disassembling the fan...

At which point I'd rather throw this thing into the garbage.

BV018694

12:08PM | 02/17/19
I tried this suggestion of powering the fan off and then turning on and holing down the fan off button on the remote and it worked. Thanks for the helpful tip!

BV018759

01:06PM | 02/24/19
Wow, I was just getting ready to go online & order another receiver for the fan when I tried the "power off & then back on & hold the stop button for 10-seconds. IT WORKED!!!! I'M SHOUTING THANK YOU!!!!

BV018800

01:56PM | 03/02/19
I was about to order replacement on Amazon and found one that said after power off and back on hold remote close to fan while holding power off button. IT WORKED, saved me 45 dollars for replacement.

BV018815

09:24AM | 03/04/19
My husband gave my son the chore of dusting the ceiling fan. Afterwards, for some reason it never worked again even after replacing the battery in the remote control (which is mounted on the wall and the only way to operate the fan and light). We lived with this issue for at least a year and today I decided to check online. THANK YOU THANK YOU for posting this solution. I FIRST reset the remote control by holding down the fan button, then holding the off button for 10 seconds. Actually, I did it a couple of times (testing several batteries). Finally, I went and flipped the breaker switch, and returned upstairs...much to my surprise and delight the fan was working perfectly!!!

You can't know what a relief this is to me. We are due for a home inspection and this is one more thing I can wipe off my list.

Now, any ideas about how to replace split rail fence rails (i.e. cutting the ends to size?)

Thanks again!

BV018837

09:03PM | 03/06/19
Fan works, no switches, no chain, remote only. Light won’t turn off. All these tricks I’ve tried dozens of times, and no dice. Any suggestions, I’m sick to throw something away that works fine otherwise and waste hundreds of dollars.

BV018843

09:04PM | 03/07/19
I put brand new remote battery n flipped the First dip switch on the left to pointing Down (all four were Up) in the remote and woohoo the lights went on! and fan started working! All is good! Yay

BV018864

07:51PM | 03/11/19
My problem was the dip switch. Two were up and three were down. Once I changed the three to the left to down and the one on the right to up or (off) it works again after years of not using the remote!

BV018864

07:52PM | 03/11/19
Here is a picture

beeyoung29

09:06PM | 04/09/19
Member Since: 04/09/19
2 lifetime posts
Ok, so after trying repeatedly to fix the problem. I decided to remove the battery out of the old remote and check the positioning of the little white dip switches. To my surprise, my new remote dip switches were all position to "ON", which I thought was correct, however, it wasn't because in order for the new remote to work I had to position the dip switches to the same position as the old remote which was down, up, down, up......I reposition the dip switches in the new remote, cut the fan off and then on and within the 30 seconds of it being on, I held the "Fan Off" button for 10 seconds as noted in the previous post and to my surprise my fan is FULLY Functioning. So, be sure that your dip switches are in the correct position because this is what programs your fan. Hope this helps. Good Luck!

beeyoung29

09:08PM | 04/09/19
Member Since: 04/09/19
2 lifetime posts
Her is a picture of my "dip switch" remote code>

BV019081

04:39PM | 04/13/19
The manual chain was pulled to OFF. I pulled it to run HIGH (the fan motor was working OK). Then, after doing the 30 second reset above, the remote works perfectly. Thanks, all.

BV019103

12:16PM | 04/17/19
Breaker off one minute....on....hold off 10 seconds....presto it works.

BV019147

09:44AM | 04/23/19
The reset didn’t work for our fan. We read in the manual that the radio transmitter and radio receiver both have to have the same code. In the process of uncovering the electrical wiring cover and checking the connection of all the cables, we feel it was one of the cables loose. All back together and now the fan is working fine.

BV019161

01:54PM | 04/25/19
I have the same problem as BV018837. Fan works and light is on. Remote will turn off and on the fan but won't work on the light.

BV019165

01:17AM | 04/26/19
Cannot thank all of you enough! We bought a house a few months ago with theses remote controlled fans and couldn’t figure it out. We used several of the tips posted and got them working. Saved us from replacing the fans.

BV019173

04:46PM | 04/27/19
WOW!!! YOU ROCK -- just solved my issue in 40 seconds. I almost thought i had to throw the fan away.

BV019187

04:48PM | 04/29/19
Have two of these fans and the remotes will control eveything but the auto control to adjust the fan speed as the temp warms up or cools off.Has anyone had that problem?

BV019207

07:40AM | 05/02/19
I, like BV016458, don't have an OFF s button remote. His instructions worked great. Turned off pwr to wall switch, waited about 12 secs while holding down the fan button with indicator bar showing speed. Turned on light switch. Walked over to fan while still holding down button, and moved it around close to the fan. I then pulled on the chain and my light came on, although my fan did not. While still holding down the fan button down I flipped the switch to change the fan direction and then pulled the fan's chain again, voila! The magic happened. Takes calm n patience. Tks BV016458.

BV019263

09:50PM | 05/08/19
I have three of these fans. Two of the three stopped working within a couple months of each other. I tried the tricks suggested and nothing worked. I ended up getting two new receivers. Now the problem is that both fans ( one in the family room and the other in the bedroom ) both respond to one remote. How do I ge them to respond to separate remotes?

BV019286

11:57PM | 05/12/19
Turning the power off and then turning on the power and pushing the fan off button on the remote for 10 seconds worked for me!!!!

BV019327

06:15AM | 05/19/19
HAMPTON BAY LAZERRO II FAN ON HIGH CAN'T ADJUST LIGHTS DIM & ON HIGH WORKS FINE HOW CAN I GET FAN TO TURN ON /OFF & ADJUST FROM REMOTE NOT RESPONDING??? THANKS

BV019370

12:26AM | 05/24/19
The dip switch trick worked for me. I must have jogged it whenever it got dropped.

BV019375

12:10PM | 05/24/19
this was no help i needs to do me work now

BV019404

08:20PM | 05/28/19
The remote control to my fan started flashing and became inoperable I put in new batteries and have the same issue has anyone else had this problem?

BV019445

06:42PM | 06/02/19
I moved the 2nd dip switch down (left all the others up) and it finally worked! Didn’t need to turn any power on off or hold down buttons for 10 seconds. I already tried that and none of them worked. 2nd dip switch down worked like a charm!!

BV019446

10:44PM | 06/02/19
Thank you!!! The reset worked!!

BV019470

06:58PM | 06/06/19
Thank you, it was the little code buttons inside my battery casing that fixed mine!

BV019564

04:06PM | 06/19/19
OK I see the questions but I don’t see the answers the thermostatic remote you can’t get to the DIP switch which is accidentally there is no fan off button somebody tell me how to reset this it is controlling my fan perfectly not doing crap for the light

BV019595

06:26PM | 06/23/19
Nothing works,
My son gave me this fan his wife wanted new one. all dip pins are down. Now here is what I did. I took off the lights. Do the 2 light wires the blue and white need to be hooked together?

BV019606

03:18PM | 06/25/19
BV009113: Your suggestion to reset worked great! Thank you!

BV019644

04:52PM | 06/29/19
How do you know what your original remote code was?

BV019740

03:49PM | 07/11/19
Held down the off button at powering on. Lights flashed once and now everything works properly!! Thanks for the help!

BV019765

02:19PM | 07/15/19
I have a light switch on wall and fall with no cords just a remote that says Hampton bay. My room and daughters room have the same dip code and are controlling both (super annoying). I tried everything I’ve read in the post but doesn’t seem to work. Anyone able to help fix? How can I set a different dip. Does the fan have a dip code somewhere inside that I need to disassemble to find?

BV019835

02:16PM | 07/23/19
My ceiling fan remote has been very erratic for over a week driving me crazy trying to get the fan and light on and off. Tried the reset tip of turning the breaker switch off and back on then holding the remote off button down for 10 seconds within 30 seconds of turning the breaker back on. To my utter amazement remote now works fine and my frustration is over. Thank you for this wonderful tip. Bob in Florida.

BV019885

06:49PM | 07/27/19
The reset worked. Thank you!

BV019949

04:18PM | 08/02/19
You’re the best....RESET worked!!

BV019961

08:30AM | 08/04/19
OK I have a weird one. My remote works..it turns,on 3 speeds but the first two speeds cause the fan to make a moaning sound, high speed is fine, no noise. And this week reverse stopped working..it just goes into higher speed unless I'm already in high speed. I tried the turn off trick and it didn't do anything. I don't think it's one of the little switches because it fuctions. It just doesn't go in reverse and makes noise on first two speeds. This is a recent development. I also put in new battery. What is going on?

BV019986

09:07AM | 08/06/19
Nothing is working at all for me. Any other suggestions?!?!

BV019989

04:34PM | 08/06/19
8 month old unit. Tried the breaker switch off and light switch off button options with holding down the off button pre and post powering the breaker back on. Also tried just post power hold button option as well in the 30 second time window.

Same issues. Called support and no receipt means SOL for free under warranty replacement parts. Funny thing is I just installed a new Hampton bay yesterday in a spare room which I suspect caused the issues. Panel was poorly labelled and flipping 15 amp breakers on and off finally allowed me to find the specific room I needed... However I turned on and off the breaker for the room in which I am having fan issues in. Not a coincidence I suspect. How can these be so finicky over a simple light switch going on or off or at the breaker level!


BV020017

11:48AM | 08/09/19
I turn it off the wall switch for 30 second and then turn it on and start working my fan/light control remote... thank you very much for this recomendation... IT IS WORKING AGAIN!!!!

BV020065

02:12PM | 08/14/19
We just installed one that we'd purchased quite some time ago and couldn't get the remote to work properly. Finally discovered that the reverse switch was broken and it actually just fell apart when we took the slide that covered it off. Replacement switches are inexpensive thru both ebay and amazon. ZE-209-22 part number.

BV020090

12:44AM | 08/17/19
Thanks for the info. House sitting for my elderly parents and the remote stopped working on their fan. The advise I found here about the dip switches by the battery in the remote saved the day!

BV020118

02:09PM | 08/19/19
The fan is not readily accessible as it is 16 feet from the floor. I have the code in the remote but do not know how to set number 0508.

BV020118

02:09PM | 08/19/19
Fan is 16 feet from the floor so not accessible. How do you set the remote to 0508?

BV020126

10:49PM | 08/19/19
Best 10 second I ever spent! Thanks for the tip! Worked like a charm!

BV020280

10:01PM | 09/04/19
So I tried umpteen different permutations and, in doing so, managed to break one of the DIP switches. Not sure if it broke in the original or changed position. HOWEVER, I went through these steps (after breaking the switch):
(0) Put in a new 9V battery (I'd already done that).
(1) Turned off power to then fan at the wall switch.
(2) Waited about 30 secs while holding down the FAN OFF button.
(3) Turned on light switch while holding the FAN OFF button.
(4) Walked over to fan while still holding down the button and moved the remote close to the fan.
(5) Pulled on the light chain and the light came on but the fan did not.
(6) Still pressing the FAN OFF button I pulled the fan's chain and the fan started.

It worked! It's still working!
Thanks to all and, to all, a good night.

BV020469

07:05PM | 09/26/19
Using the power off solution worked sort of. The remote beeped that it was synced. I used it to turn the fan and light off once. Then no more communication. Tried three times, same results

BV020491

12:09AM | 10/01/19
This trick worked! Holding down Fan Off button on remote for 10 seconds. And boom! It started working again. Thanks for the post. Really really helpful.

BV020506

05:39AM | 10/02/19
I've tried the power off and hold down for 10 seconds solution and it worked for a while. It would go out every so often. Now it's completely dead and time for a replacement.

Amazon sells a replacement for the "FAN 9T" remote that's made by Hampton Bay, a flush mount ceiling fan. Search for: "Eogifee Ceiling Fan Remote Control of Replacement of Hampton Bay FAN9T".

Please make sure your original remote control this marked on the back FCCID: L3HFAN9T, if the original remote control is inconsistent, don't get it.

I hope this helps others out there.

Aloha,

Thunder

BV020539

09:05PM | 10/06/19
Bv009113...thank you so much. It worked

BV020548

04:02PM | 10/07/19
Don’t know if this will help anyone but I was having the same issue. My fan would work but the light would not turn on. I just discovered after several months of not having a light in my bedroom that that the ceiling fan does not like to have LED lights in it. I can have one led build but the other one has to be incandescent.
Why this happens I have no clue but thought I would share in case it helps someone else out

BV020598

09:31PM | 10/15/19
I am trying to figure out why my light is stuck on... I changed the batteries & the fan works just fine. It’s a thermostat remote no fan chain no light switch. Can someone please help?

BV020601

09:53AM | 10/16/19
I have 2 fans which both stopped working. One started working when I turned the switch off and held down the power button. The other didn't, so I flipped the breaker off and back on and that got the second one working. Thank you!!

BV020796

09:24AM | 11/07/19
wow! after 2 years of no light over my dining room table and a fan that only runs on high! Thank you people!

BV020926

10:46AM | 11/21/19
It's a huge thread but I wanted to add my 2 cents. I have the Hampton Bay TR220A fan remote - a universal fan remote that Home Depot used to sell. All I had to do was reset my circuit breaker and I was back in business. I have no wall switches. I didn't have to hold down any buttons on the remote.

BV020953

10:10AM | 11/24/19
I cut the power and held power button for 30 seconds. Turned power back on. Fan came back on with power but now remote works again. Thanks for the help

BV020955

01:52PM | 11/24/19
None of these tips worked for me when the remote stopped working, notwithstanding good batteries and no change in dip switches.. It was either both light and fan running, or both off, from the wall switch. Fan makes it cold in winter. However, I can reach the pull chains, so its the old fashion way from now on.

BV021045

11:02AM | 12/07/19
Turned power off then on. Held down off button ten seconds. Worked. Also turned all other fan wall switches to OFF. Thank you.


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