I just bought a brand new house and had ***** come to install W/D. After the guy installed the washer, he turned on the washer for a test run, but instead it flooded my entire house!! He had hooked up the washer to the wrong drainage pipe b/c he didn't check to make sure that he was hooking it up to the right pipes. Here are my questions:
1. Is it true that the installer could use a flashlight to look down the drainage pipe to make sure it is the correct one to use?
2. In addition, couldn't the installer also be able to feel with his fingers whether the drainage pipe is the correct pipe to hook up the washer to?
I'm asking b/c ***** is refusing to replace my carpets, b/c they say it's not their fault and that their men are not trained plumbers and cannot differentiate between different drainage pipes. Is there any truth to this?
Please help! Any information would be greatly appreciated. My contact is [email protected]
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