Again, thanks for your fast reply.
In regards to: **We could not find the information you requested. Our online database does not contain any information on model: ELECTRIC RANGE - 91193578"**…
…I can say that I, too, receive that error message after it first identifies the abbreviated model # as a bonafide range that they make. If I put tag the last 3 digits on there it won't even pull that up. So I omit them and I get the circle with the black dot in it followed with the words "ELECTRIC RANGE—#911.93578". But then when I continue to search for a part I get the message you stated above. It ends there. I don't know what to think.
**As I stated, reaching the preheat temperature is not necessarily the "set" temperature but I do not know the way your range control was designed to operate.**
I don't know either but let me quote this from my Owner's Manual which, by the way, covers the following model numbers listed one under the other on the front cover: #911.93571, #911.93578, #911.93575 and #911.93576. It says on pg. #14 under 'Kenmore Operation Oven Cooking Tips" under 'TO SET BAKE':
2) The "OVEN ON" indicator light will glow.
3) When the oven has reached the selected temperature, a series of short tones will sound, and the "PREHEATED" and "OVEN ON" lights will glow.
4) The "PREHEATED" and "OVEN ON" indicator lights will remain on until banking is complete and the control is turned to the "OFF" position.
So my understanding is that this signal means the temperature has been reached. An example: set to 350°F and within 4 minutes it signals and an oven thermometer is showing maybe 175°F. It may not reach 350°F for another 6 - 8 minutes.
**You will NOT get to speak to a service technician unless you have him out to your home for a service call. The same goes for just about any other service company you call (besides a one-man operation whom does everything them self).**
Yeah, that's what I thought. Any suggestions? Can you tell from this model who made this unit? GE? Hotpoint? Whirlpool? Sometimes they're made by another company. I think you told me once long time ago and I can't recall that information.
Thanks again for your information and your opinion on this. I may have to live with this until I buy a new unit later. It's working fine…just not heating up completely when it says it is.
Rochester, New York U.S.A.